Location
Lakewood, CO | United States
Job description
Vitu is a private equity backed (Accel-KKR) innovative SaaS company providing cutting-edge services to the motor vehicle industry. The company is continuing its exponential growth and looking for leaders and team members to support and drive its continued success. Vitu currently has offices in California, Florida, Illinois, Indiana, Minnesota, Montana, New Hampshire, Oregon, Pennsylvania, Texas and Virginia.
Position Overview
The Auditor is responsible for providing document handling support and for verifying received paperwork according to established DMV policies and internal procedures. The candidate best suited for the position will have excellent communication, attention to detail, punctuality, and organization. Someone who is self-motivated, goal oriented, positive and has a great attitude.
Roles and Responsibilities:
- Audit paperwork against DMV policies, providing notice to customers and to DMV as set by company procedures.
- Contact customers to notify of documents due, with repeated follow up communication until items are received.
- Access customer data for the purpose of printing required paperwork.
- Answer customer questions related to audit errors found.
- Any other task required to facilitate the movement of paperwork from the client to DMV.
- For processing performed within their office, obtain a thorough understanding of processing requirements.
- Communicate with Vitu Partners, State Agencies, and Processors as necessary
Required Skills:
- Knowledge of DMV regulations pertaining to registration processing
- Vehicle Tax, Title & Registration Experience
- Excellent time management skills
- Excellent follow-up and problem-solving skills
- Excellent interpersonal skills
- Excellent attention to detail
- Able to work independently with limited supervision
- Proficient with Microsoft Office, and/or Google G-Suite Tools
- Excellent Organizational Skills
- Excellent Verbal & Written Communication Skills
- Critical Thinking and Problem Solving Abilities
- Prior Experience Managing Staff and/or Teams
Desired Skills:
- Experience reporting to Senior Management
- Experience with Atlassian Suite Products
- Prior Customer Facing Experience
- EVR program knowledge (E-filing)
Benefits and Perks
- Family-friendly flexibility
- Generous health benefits
- Dental and vision insurance
- Paid leave and holidays
- Competitive salaries
- Casual work environment
- Tuition Assistance
- Life Insurance and 401K
Job tags
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