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Location

New York, NY | United States

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Job description

Job title

COGNIZANT IS LOOKING FOR Desktop Support Engineer(New York City)

Experience

2-4 years

Job Location

New York City , NY

Roles & Responsibilities

• Walk customers through installing applications and computer peripherals.
• Guide users with simple, step-by-step instructions on installing applications.
• Conduct remote troubleshooting.
• Document the tickets with troubleshooting steps and resolve the incidents.
• Direct unresolved issues to the next level of support personnel
• Help create technical documentation and manuals (KA) for known issues
• Image and deploy Laptops/ Desktops/Tablets to end users.
• Asset Management (stock level check, tracking, receiving)
• Coordinating office moves

• Address user tickets regarding hardware, software, and networking.

The hourly rate for this position is between $22 – $31 per hour, depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Benefits : Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical/Dental/Vision/Life Insurance

• Paid holidays plus Paid Time Off

• 401(k) plan and contributions

• Long-term/Short-term Disability

• Paid Parental Leave

• Employee Stock Purchase Plan

Disclaimer: The hourly rate, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable laws.

Employee Status : Full Time Employee

Shift : Day Job

Travel : No

Job Posting : Feb 14 2024

About Cognizant

Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at or follow us @USJobsCognizant.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

If you have a disability that requires a reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.

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Job tags

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Salary