MS Dynamics Business Analyst
Location
New Jersey | United States
Job description
Job Title: MS Dynamics Business Analyst
Job Description:
We are seeking a talented and experienced MS Dynamics Business Analyst with a minimum of 5 years of hands-on experience in Microsoft Dynamics, particularly focusing on Sales and Service Apps. The ideal candidate will have a deep understanding of business processes and requirements gathering, coupled with technical expertise in configuring and customizing Dynamics CRM/365 to meet business needs.
Responsibilities:
- Collaborate with stakeholders to understand business requirements and translate them into functional specifications.
- Analyze business processes and workflows to identify areas for improvement and optimization using MS Dynamics.
- Configure and customize MS Dynamics Sales and Service Apps to align with business requirements.
- Conduct user training sessions and provide ongoing support and guidance to ensure successful adoption of MS Dynamics solutions.
- Work closely with development teams to implement customizations and integrations as needed.
- Perform data analysis and migration activities as part of MS Dynamics implementations and upgrades.
- Develop and maintain documentation related to MS Dynamics configurations, processes, and procedures.
- Stay up-to-date with the latest features and updates in MS Dynamics and provide recommendations for leveraging new functionalities to improve business processes.
Requirements:
- Bachelor's degree in Computer Science, Information Systems, Business Administration, or related field.
- Minimum of 5 years of experience working as a Business Analyst, with a focus on MS Dynamics CRM/365.
- Strong understanding of MS Dynamics Sales and Service Apps functionality, including configuration, customization, and integration capabilities.
- Experience gathering and documenting business requirements and translating them into technical specifications.
- Excellent communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels.
- Proven ability to prioritize and manage multiple tasks and projects simultaneously in a fast-paced environment.
- Certification in MS Dynamics CRM/365 is a plus.
- Experience with Agile methodologies is preferred.
Job tags
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