Aldi
Location
Aurora, IL | United States
Job description
Technology drives ALDI. And our National IT Services department drives our technology. As part of this team, your innovations will touch every part of our organization – from Finance and Project Management to Logistics, Operations, Warehouse and more. Working with a team of IT Managers, Analysts, Specialists and Service Desk Technicians, you’ll help drive cutting-edge initiatives that will ensure the success of our company and your career.
In this role the IT Project Associate will be responsible for supporting and contributing to National and International projects, using standard project methodologies and tools, work with many areas of the business while collaborating on project requirements and deliverables. The ideal candidate will have basic experience working on projects, have attention to detail, communicate well with all levels of a team and be able to work independently, stay organized and on task. The candidate should have an educational background in technology and project management and be able to multi-task.
Position Type: Full-Time
Duties and Responsibilities:
Must be able to perform duties with or without reasonable accommodation.
• Resolves incidents and requests in a timely manner; documents work and resolution steps within service management tool.
• Escalates incidents and requests to appropriate internal personnel or external vendors when further expertise is required.
• Participates in the overall Information Technology Infrastructure Library (ITIL) service management processes for software and hardware solutions.
• Assists and coordinates with national and international project delivery, including documentation, testing, training, and deployment for software or hardware solutions.
• Adheres to standards, policies, and pre-established guidelines to perform the functions of the job.
• Collaborates on projects of smaller scale or low complexity, including coordinating meetings and communications, defining timelines and tasks, and tracking project performance.
• Communicates and informs direct leader of project risks, issues, status and results of assigned tasks.
• Collaborates with direct leader to define timelines and project scope.
• Collaborates with project team and stakeholders to gather and report project status.
• Develops and maintains checklists, Project Management Office (PMO) templates and training documentation as necessary.
• Collaborates with team members and communicates relevant information to direct leader.
• Upholds the security and confidentiality of documents and data within area of responsibility.
• Other duties as assigned.
Job-specific Competencies:
Knowledge/Skills/Abilities
• Consistently demonstrates the Mindsets, ALDI Acts Competencies and Professional Skills (M.A.P.) as outlined for the role.
• Gives attention to detail and follows instruction.
• Ability to stay organized and multi-task efficiently.
• Ability to work both independently and within a team environment.
• Establishes goals and works toward achievement.
• Effective time management; maximizes productivity.
• Ability to interpret and apply company policies and procedures.
• Ability to understand overall data flow from user specifications considering all input and output, hardware, software and the operating environment.
• Proficient with office productivity software and basic understanding of PM tools.
• Develops and maintains positive relationships with internal and external parties.
• Prepares written material to meet purpose and audience.
• Ability to define specifications from user requirements.
• Basic knowledge of project management methodologies and project delivery lifecycle within IT.
Education and Experience:
• Bachelor’s Degree or a combination of education and experience providing equivalent knowledge required.
Physical Requirements:
• Work may be performed in an office, remote office or a combination of both where a computer and office equipment may be used as needed to perform duties.
• Regularly required to sit, reach, grasp, stand and move from one area to another.
• Constantly and repeatedly use keyboard/mouse.
• Occasionally required to push, pull, bend, lift and move up to 25 lbs.
Travel:
• International & Domestic travel required.
• Up to 10%.
ALDI offers competitive wages and benefits, including:
In addition, eligible employees are offered:
Job tags
Salary
