Operations Manager Perioperative Services

Location

Plattsburgh, NY | United States

Job description

Min Rate = $89,731.00 / Max Rate = $134,555.00

The Operations Manager Perioperative Services is responsible for working collaboratively with the Operations Director to plan for, direct, supervise and evaluate all program operations and patient care delivery in the Operating Room, ACU/PACU and Endoscopy located at two different locations, CVPH main campus and the KJC Ambulatory Surgery Center (ASC). The operating room consists of 9 on-site ORs and 3 off-site areas providing multiple surgical specialties. The ACU/PACU consists of a pre-operative unit, a Phase II recovery unit and a Phase I recovery unit that services the operating room, interventional radiology, endoscopy, and anesthesia cardiology and radiology cases. The Endoscopy units consist of 2 inpatient rooms and 5 outpatient rooms. The Operations Manager is responsible for management/leadership of the unit/department in the absence of the Director.

Works with interdisciplinary teams

• Acts as a resource to ensure consistent application of Collective Bargaining Agreements (CBA).
• Assists the Director to develop, implement and maintain a recruitment and retention plan in collaboration with staff and interdisciplinary teams.
• Facilitates interdisciplinary collaboration using team processes for change and decision-making.
• Creates an environment which recognizes and values interdisciplinary roles and differences in staff, physicians, patients and community.

Values Communication and relationship building

• Utilizes active listening skills and is responsive to concerns.
• Asserts views using non-threatening, non-judgmental methods.
• Confirms positive behaviors and confronts/manages negative behaviors of staff, physicians, peers, and other hospital employees.
• Assists the Director to identify strategies for clear and consistent communication 24/7, (e.g., staff meetings, newsletters, staff huddles, email).
• Creates opportunities for employees to be involved in decision-making.

Utilizes informatics and business skills

• Provides input to help the Director to develop, implement and monitor a sound fiscal plan for the department based on relevant data and best practice (operating/capital).
• Demonstrates active participation in application of informatics resources.
• Educates patient care team members on financial implications of patient care decisions.
• Demonstrates advanced competence/skill with Microsoft Office products (e.g. Word, Excel, PowerPoint), internet search engines and technology based communication programs, (e.g., Outlook).
• Uses telecommunications devices as per CVPH guidelines.
• Participates in the evaluation of information systems in the practice setting.
• Manages applications for structured data entry and analysis (e.g., productivity measuring systems, acuity levels).

Applies leadership and professional practice skills

• Demonstrates ongoing professional development and lifelong learning in self and staff.
• Provides clinical coaching and career counseling to staff and aspiring leaders.
• Participates in the CVPH Strategic Plan; develops and communicates a consistent strategic plan for the department.
• Assists the Director in the application of methods to hold staff accountable (i.e. standard, strategic plan).
• Demonstrates accountability for job performance and supports the Mission, Vision, and Values of the organization.
• Assists in developing, implementing, and evaluating standards of care and standards of practice based on the patient population, relevant professional standards, and evidenced based practice/research.
• Ensures that care providers practice in roles as allowed by NYS law, other regulatory agencies, applicable governing laws and ethical standards of practice.
• Assists in the plan to ensure staff competence, and professional development.
• Completes staff performance evaluations in the timeframe as outlined by CVPH’s policies
• Provides clear and consistent performance feedback to staff.
• Helps to identify a succession plan for key unit positions.

Applies quality and patient focused care

• Assists the director to lead successful performance improvement initiatives demonstrating expertise.
• Supports the organization-wide patient safety program.
• Supports safety surveys, responding and acting on safety recommendations.
• Articulates the organizational and departmental/unit quality improvement goals and objectives.

• Bachelor's of Science in Nursing is required.
• Master's of Science in Nursing is preferred.
• Current New York State Registered Nurse License required
• Certified Operating Room Nurse (CNOR), Certified Gasroenterology Registered Nurse (CGRN), and/or Certified Paranesthesia Nursing is preferred.
• Advanced Cardiac Life Support (ACLS) is required.
• Prior clinical experience in Perioperative Services is required.
• Prior experience with perioperative equipment and instrumentation is required.

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