Location
Rochester Hills, MI | United States
Job description
POSITION
Our Account Managers are part of an enthusiastic and motivated team of retail financial service professionals! You will be helping our customers get the cash they need, when they need it. You will also be working in a friendly environment with great opportunities and benefits, where talented employees can get ahead!
KEY RESPONSIBILITIES
- Provide exceptional customer service with every existing and potential customer
- Educate customers on all product offerings
- Process loan applications and make loans
- Safeguard and maintain customer records
- Make collection calls on overdue loans
- Open and close the store
REQUIREMENTS
- Exceptional customer service attitude
- 3 years previous experience in retail, banking, hospitality, customer service, or collections
- Some computer familiarity or skills
- Able to work Monday to Saturday
- High school diploma / GED
- Reliable transportation and valid driver’s license
- Must pass credit, MVR (driving record) and criminal background checks
PREFERRED QUALIFICATIONS
- Retail sales experience (e.g., store manager, assistant store manager)
- Banking experience (e.g., branch manager, assistant branch manager, bank teller)
- Hospitality experience (e.g., restaurant / hotel / property manager, restaurant / hotel / property assistant manager)
- Customer service experience (e.g., customer service representative, customer service associate)
- Collections experience (e.g., collector, collections representative, collections associate)
COMPENSATION
- Highly competitive pay!
- Receive up to 12% increase in pay in your first year through scheduled wage increases!
- Earn up to an additional $750 in performance incentives every month!
BENEFITS
- Medical, dental, vision
- Voluntary life/ AD&D
- Short-term & long-term disability
- 401(k) with company match
- Paid vacation, holidays, and sick time
- Paid maternity, paternity, extended medical leave and jury duty
- Business casual work environment
- Corporate discount program on personal cell phone accounts with select providers
ONE OF THE BEST RETAIL SCHEDULES AVAILABLE
- No Sundays!
- Half days on Saturdays!
- Close early evenings Monday-Friday!
Job tags
Salary
