Change Management Analyst I

Location

Canada | United States

Job description

Change Management Analyst I

JOB-10040919

Anticipated Start Date

3/18/2024

Location

Houston, TX

Type of Employment

Contract Hire

Employer Info

This Company is a leading industrial technology company using material science to push boundaries in semiconductor, life sciences, and other technology-enabled sectors. They are a leader in sealing technologies, advanced surface technologies, and highly engineered materials. Their products and services are sold into more than 40 distinct end-markets that touch our lives every day – from food and pharmaceutical facilities to semiconductor clean rooms, from agricultural robots that help grow your food to last-mile technologies that deliver it to your doorstep, from commercial aviation to space exploration, and much more in between.

Job Summary  

Join our team as a Change Management Analyst! Be the driving force behind seamless transitions in key applications, creating impactful training materials and fostering a positive user experience. If you're passionate about facilitating positive change, we invite you to apply and be a catalyst for innovation and growth with us!

• Will play a crucial role in ensuring that our business units successfully understand how to effectively use and adapt to changes in key applications in support of their business processes.
• Develop new and improve existing training materials, training programs, and support materials for our key applications.
• Identify potential challenges, address issues, and motivate the users of these applications to embrace changes within the applications or related business processes.
• In addition, they will coordinate instructor-led training, provide administrative support to department personnel, and help improve training services.
• Identify key stakeholders, conduct stakeholder analysis to identify high level impacts and change readiness, design activities to build business readiness, monitor readiness, and modify/adapt as needed.
• Develop materials and deploy targeted change management and communication actions, including narrative/message map, FAQ, and response statements from employees and appropriate external stakeholder communications in alignment with the change management and communications strategy.
• Act as primary point of contact for scheduling, coordinating, communicating, and documenting training conducted and training material produced.
• Develop clear, concise, and user-friendly training materials for various processes and systems.
• Regularly update training materials to reflect any changes or updates in processes.
• Conduct training sessions for team members, ensuring a thorough understanding of systems and processes.
• Customize training approaches based on the audience and their learning preferences.
• Maintain training records for training participants.
• Provide ongoing support and guidance to individuals as they navigate through systems and workflows.
• Collaborate with subject matter experts to gather information and ensure accuracy in documentation.
• Report on status and provide metric data for the program.
• Exhibit professional and courteous attitude in handling of all inquiries, whether written or verbal.
• Assist Manager and Training Specialists (employees or contractors) with other tasks as required.

Skills Required

• Experienced in designing, developing, and delivering learning materials, developing training strategies, and leveraging different training methods and channels.
• Ability to communicate key platform functionality to internal stakeholders and ensure a clear understanding of requirements across all system components.
• Can work with multiple internal and external stakeholders to ensure their needs are understood and a path defined to ensure that expectations are appropriately managed.
• Excellent communication and interpersonal skills.
• Project management, coordination, and organizational skills.
• Understanding of organizational dynamics and human behavior during change.
• Proficient with Microsoft Office programs (e.g., Excel, PowerPoint, etc.) and have the ability/willingness to learn new programs quickly.
• Resourceful, able to thrive in an independent, self-directed role, and work with all levels of the organization.
• Passion for educating, informing, supporting, and helping employees.
• Applies strategic thinking and problem-solving capabilities.
• Oil & gas industry experience preferred.
• Ability and willingness to arrive early and/or stay late, periodically, is required.
• Must meet deadlines/cost commitments using sound business judgment and professionalism while ensuring accuracy and exhibiting attention to detail.
• Ability to quickly and efficiently complete tasks, as well as take initiative and be proactive in addressing issues is required.
• Must effectively juggle competing priorities, multi-task, and change direction in a variety of workplace situations.
• Must have strong commitment to continuous improvement of self, processes, projects, and overall business.
• 1+ yr experience

Education/Training/Certifications

• Bachelor’s degree in a relevant field (e.g., Business, Management, or Communications).

Job tags

Salary