Location
Troy, MI | United States
Job description
Position: Legal Support Manager
Location: Troy/Detroit
Job Summary: The Legal Support Manager plays a crucial role in overseeing and organizing legal assistant support activities within the organization. This position ensures organizational effectiveness and efficiency by managing legal work in various practice areas such as litigation estate and succession planning immigration corporate and real estate labor and employment and intellectual property. The role requires specialized knowledge of legal document preparation processing requirements legal terminology civil procedures discovery and the court system.
Major Responsibilities:
- Oversee workflow for legal assistant teams.
- Coordinate legal assistant coverage for attorneys and paralegals.
- Manage legal assistant attendance and timeoff requests.
- Provide supervision and direction to legal assistants.
- Assess and track staff training.
- Administer the Performance Management Program for legal assistants.
- Conduct succession planning maintaining transitional documents and manuals.
- Enforce the Firms policies and procedures consistently.
- Coach and discipline staff with the support of the Director of Human Resources.
- Conduct group meetings and presentations.
- Lead recruiting and retention activities for the legal assistant job class.
- Coordinate and participate in staff appreciation events.
- Demonstrate the Firms identified values.
- Maintain client confidentiality.
Other Job Functions:
- Manage the Firm s eNotary platform.
- Update Firm s portal for new hires.
- Attend and participate in Firm Managers/Directors and HR Department meetings.
- Oversee the Firm s Employee Recognition Program.
- Oversee the Firm s Staff Mentor Program.
- Perform other duties as assigned in the Human Resources Department.
Skills and Abilities:
- Notary Public preferred.
- Independent judgment and ability to work autonomously.
- Strong administrative skills and proficiency in using the Firm s applicable software applications.
- Excellent communication and interpersonal skills.
- Collaborative team player with internal and external contacts.
- Analytical and problemsolving skills.
- Attention to detail and high level of accuracy.
- Effective organization and prioritization skills.
- Teambuilding skills.
- Effective decisionmaking skills.
- Ability to remain calm under pressure.
- Excellent written and verbal skills.
- Excellent proofreading grammar and editing skills.
- Ability to handle multiple tasks in a timely manner.
- Comprehensive knowledge and experience with Microsoft Office (Word Outlook Excel and PowerPoint) and Adobe Professional. Knowledge of SurePoint and Concur is also helpful.
Education Experience and/or Training:
- Ten (10) years experience as a Human Resources Manager or Office Manager with supervisory responsibility.
- SHRM or CRM Certification is a plus.
- Bachelor s Degree and/or relevant work experience.
Benefits
Competitive compensation and benefits. Enormous employee value proposition; truly a team environment.
Job tags
Salary
