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Location

Alpharetta, GA | United States

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Job description

COMPANY

LoadUp is a fast-growing company offering consumers a modern alternative to pickup and assembly services using a tech-enabled order management and logistics platform. We serve both individuals and businesses by matching consumers with our network of service providers for junk removal, item haul-away, reverse logistics returns, white-glove item assembly, and much more! We are growing fast and are looking for talented, committed, driven individuals to join our team! We have been ranked in the Inc. 5000 as one of the fastest growing private companies in America by Inc. Magazine four years in a row and we are a certified Great Place to Work®.

OUR VALUES

While each member of our team has a specific, clearly defined role, we’re all connected by a strong set of values that’s been developed to foster advancement and guide the decisions we make. To bring out the best in our people, we look for individuals who exhibit these core values every day.

Purpose Driven - We're here to make a positive impact on the lives of our neighbors, colleagues, customers, vendors, & the communities we serve

Innovation - We buck the status quo and change the game

Integrity - We are honest and transparent and do what we say

Collaboration - We cultivate an open environment

Customer Centric - We are here to serve our clients

Entrepreneurial Spirit - We're scrappy and constantly find new ways to succeed

 

SUMMARY

As a LoadUp Dispatch Agent, you will serve as the first point of contact for our active Loader teams and will play a crucial role in ensuring smooth and efficient coordination between our customers and Loaders. You will coordinate the day-to-day order schedule to ensure timely and reliable service, serve as the point of contact for Loaders when issues arise, and communicate with internal teams to resolve issues. When an issue with a Loader occurs, you may be tasked with communication to the customer and further coordination with a secondary Loader team. Our environment is fast-paced, challenging, and highly rewarding.

WHAT MAKES THIS ROLE AWESOME

• Career Starter- Join a highly dedicated team to grow professionally, learn, and develop your career. 
• Hybrid Position- A balance of working from the comfort of your home office and collaborating with team members at our headquarters three days a week.
• Growth Opportunities- We promote from within whenever possible and utilize resources to ensure career growth for all employees
• Work-Life Balance- We respect and understand boundaries. 

QUALIFICATIONS

• 1-2 years of customer service or sales experience preferably with independent contractors
• 1-2 years experience in logistics dispatching
• High school diploma or equivalent
• Strong organizational, communication, and time-management skills
• Ability to work effectively in a fast-paced dynamic environment
• Attention to detail and ability to multitask
• Personable; positive attitude; fun to be around; collaborative spirit
• Proficiency in using computer systems and software applications
• Results driven 
  
   

SALARY

• $40,000.00  Annual Gross Salary

BONUS

• Monthly  $500 Performance Bonus at 100% of target

BENEFITS and PERKS

• Competitive Salary
• Employee Stipend Program
• Medical, Dental, Vision, and Life Insurance Benefits
• Flexible Spending Account (FSA)
• 401(k) with 5% Company Match 
• Employee Referral Program
• Fun Company Outings

 

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Job tags

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Salary