Aftermarket Training Programs Supervisor
Location
Savannah, GA | United States
Job description
THE ROLE
At Great Dane, we rely on makers and we’re calling on them to join our expanding team. The time has never been better to Embrace Your Great and work in an environment with the highest safety standards in the industry.
The Position: Responsible for the implementation, facilitation, delivery, maintenance and supervision of Great Dane’s Aftermarket training programs in order to improve organizational and employee effectiveness for program related stakeholders, dealers and customers while ensuring alignment with Great Danes Vision and Values.
WHAT YOU’LL DO
- Support, supervise and maintain the Great Dane’s ACT program across internal and external stakeholders including improvements and new deployments.
- Maintain and support Great Dane’s CASE accreditation.
- Identify and scope out training initiatives, objectives, requirements and expected outcomes, and participate in the development of aftermarket training solutions.
- Ensure appropriate standards and adherence to CASE criteria as required throughout program and training lifecycles.
- Work with other departments to design, develop or redevelop training methods, tools and systems to ensure alignment with Great Danes Vision and Values.
- Analyze training requirements/data to inform and engage with internal and external stakeholders to co-ordinate training and develop technical training deliverables.
- Schedule and deliver training activities including Train the Trainer and onsite technical training delivery.
- Maintain, manage and input training records in the Learning Management System.
- Verify and audit training certification for aftermarket stakeholders.
- Market and communicate program and training initiatives and materials.
- Handle customer information in line with data protection compliance
- Contribute to storyboarding, authoring and development of learning content and learning solutions, and write and edit educational content as required.
- Other duties as assigned.
Your skills and abilities (required qualifications)
- Education: Bachelor’s degree with 2-4 years’ experience in training deployment and management.
- Skills: Excellent interpersonal skills – strong in verbal and written communication skills, including ability to prepare and deliver presentations at all levels.
- The ability to act in a customer centric manner with strong administrative and organizational skills to meet deadlines.
- Creativity to drive training activities.
- Microsoft Office product experience.
- Travel: Up to 60%
- Detail-oriented.
PHYSICAL/MENTAL REQUIREMENTS:
- Office and plant environment.
- Keyboarding, lifting, standing, bending, walking.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ABOUT GREAT DANE
With a history dating back to 1900, Great Dane has established itself as a transportation solutions leader of today – delivering innovative products and exceptional services that help our customers and employees succeed. We not only engineer durable and high-quality trailers and truck bodies; we foster relationships that last a lifetime.
WHY WORK FOR US?
Great Dane is a leading manufacturer of dry-freight vans, refrigerated trailers, and flatbeds with 10 manufacturing facilities and 20 service centers throughout the United States. With a legacy like ours comes a dedication to the hard-working individuals that make Great Dane what it is today. Our jobs are waiting to be filled by driven, challenge-focused & enthusiastic people like you.
Our culture is comprised of “Champions” and offers a rewarding workplace rooted in core values of safety, leadership, integrity, quality, and passion. Every employee has opportunities to learn, grow, succeed and be engaged in a collaborative environment.
BENEFITS OVERVIEW
- Competitive compensation
- Benefits, including but not limited to dental, vision, and medical with employer contributions
- Retirement programs, including a Pension Plan and 401(k) Plan with employer match
- Tuition Reimbursement
- Paid holidays and vacation
- And more!
Great Dane is an Equal Opportunity Employer
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