Acadian Total Security
Location
Lafayette, LA | United States
Job description
Customer Service Monitoring Representative (Lafayette, LA)
Full Time
12 Hour Shifts With Rotating On/Off Schedule
Job Summary: Verifies and dispatches the proper authorities for residential and commercial alarm customers.
Job Function:
-Handles incoming alarm calls and dispatches the proper authorities for residential and commercial alarm customers
-Answers phone calls from end users and dealers
-Answers incoming phone calls and takes messages for dealers and end users
-Handles special projects and dealer/end user issues specifically requested by the alarm manager
-Works with computer alarm automation software to efficiently handle alarms
-Contacts individuals to inform them of alarm-related issues
-Assists the alarm center any time there is a natural disaster or other emergencies
QUALIFICATIONS:
The requirements listed below are representative of the knowledge, skill, and/or ability required to perform the essential functions of the job:
INTERPERSONAL REQUIREMENTS :
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Job tags
Salary