Auditor

Location

Travelers Rest, SC | United States

Job description

Hotel Domestique is looking for a professional, experienced Night Auditor. As our Night

Auditor, you will be responsible for addressing guest concerns in a timely and appropriate manner, as well as creating a face and a connection to our guests. This position requires an individual to actively deliver service that is attentive, friendly, efficient and courteous. The Night Audit is primarily responsible for the Front Desk, security, and safety of the guests.

ESSENTIAL JOB FUNCTIONS:

 The high-quality care, well-being and overall recognition of our guests.

Interfacing with guests (when necessary) and resolving any concerns that may arise.

 Directly oversee the Front Desk and lock down of the entire property.

 Knowledge of the continuously changing promotions, rates, room and property

descriptions.

 Proper maintenance, operation and training of all departmental systems

including RoomKey, Heartland, credit card terminal, printers, copiers, and

telephones. Learn basic hotel maintenance in order to troubleshoot.

 Responsible for the overall appearance and cleanliness of the entire hotel,

including but not limited to, the guest rooms, the lobby, hallways, courtyard, pool deck, wellness room, and public bathrooms.

 Communicate consistently with management on the updated status of operations and guest concerns.

MINIMUM REQUIREMENTS:

 Must be eligible to work in the United States of America.

 Must be at least 18 years of age.

 Excellent written and verbal communication skills, conveying information and

ideas clearly

 Proficient in a PC environment and with Microsoft Office.

 Proficient with RoomKey or similar Property Management System.

 Knowledge of and ability to utilize of Social Media to promote the property.

 Strong analytical skills.

 Be able to work with a variety of colleagues and guests.

 Be able to take and give direction.

 Must be neat, courteous, flexible and extremely detail oriented.

 Must enjoy and be able to meet the public with poise.

 Ability to remain calm, courteous, and professional with demanding guests and

in difficult situations.

 Must be able to show initiative in job performance, including the anticipation of

what needs to be done before it becomes necessary.

 Must be able to meet deadlines.

 Must be able to lift and carry items up to 50 pounds up and down flights of stairs.

 A team player, that is flexible and willing to help support Hotel Domestique's

goals and the ability to support other hotels rooms operation.

Tucked at the base of the beautiful Blue Ridge Mountains, Hotel Domestique | Restaurant 17 offers a serene, quiet escape in the countryside of upstate South Carolina. The peaceful destination’s unique, luxurious blend of Old World style and modern design transports guests far beyond the routine of ordinary life, making every stay one to remember. Hotel Domestique has also become a favorite base camp for those seeking exhilarating adventures. World-class cycling, golf, fishing and hiking abound in every direction.
Where old-world hospitality meets familiar European views, the cuisine of Restaurant 17 reveals an elevated twist on classic Italian and Mediterranean favorites. Chef Haydn Shaak marries classical training with his dedication to local farms and ingredients to craft a truly unique menu inspired by the seasonality of the Upstate.

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