Automotive Service Advisor
Location
Lynn, MA | United States
Job description
Pride Motor Group (hiring for Kia, Hyundai & Chevrolet) is currently seeking self-motivated and customer-focused individuals to join our Service Advisor Team. Do you enjoy working with the public and providing the highest level of customer satisfaction? The goal of this position is to assist our customers with all of their service needs. That means building loyalty and trust, and creating an overall positive experience. We want our customers to have the best possible experience at our dealerships and you will have an integral and essential role in ensuring that they do.
Job Responsibilities:
- Scheduling appointments
- Generating repair estimates
- Conducting post-repair follow-up
- Resolving customer complaints
- Keeping customers updated on the status of their vehicle by phone or text
- Selling needed service work and offering financing options
Qualifications:
- Excellent customer service skills
- Ability to engage and educate customers on repair work needed
- Ability to work with little supervision
- The drive to succeed in a fast-paced, high-volume environment
- Experience as an Automotive Service Advisor is preferred
Benefits Include:
- Salary + Commission
- Excellent Earning Potential
- Paid Vacation & Holidays
- Health, Dental, & Vision Insurance
- Company paid life insurance
- Short and long-term disability insurance
- 401(k) with company match
- 5 Day Work Week
- Employee discount program
- **YOUR INCOME RANGE MAY VARY BASED ON YOUR EXPERIENCE***
We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check. Interested candidates must possess a valid driver's license and have a satisfactory driving record.
Job tags
Salary
