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Location

Lake Forest, IL | United States

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Job description

Full job description

Consumers Credit Union (CCU) is looking for our new Manager Business Systems! This is a fantastic opportunity to manage the enterprise applications for one of Illinois’ top-rated credit unions and a certified Great Place to Work!

While reporting directly to the VP Enterprise Systems, as the Manager Business Systems you will be responsible for problem solving and making decisions on the maintenance, configuration, and interpretation of procedures and techniques for applications which are central to Credit Union operations.

Location: This is a hybrid / flex position based in Northern Illinois. 2-3 days/week onsite at our Lake Forest corporate office; remaining days are work from home. Local Northern IL/Southeast WI candidates only!

Main Responsibilities:

• Act as a hands-on resource and subject matter expert in supporting the team’s system administration function. You’ll provide direction and assistance to the analysts in the form of development, guidance, and prioritization.
• Develop and maintain clear procedures and operating standards for enterprise systems and you’ll hold the team accountable for following them.
• Manage the business systems team’s workload. Ensure that projects are completed on time and to completion, and oversee the implementation, maintenance, and administration of enterprise applications. You’ll report team performance to management and identify opportunities for improvement and alignment with organizational standards.
• Communicate with business partners and system users at all levels to understand their job functions and business needs, and to discuss processing problems and project status.
• Plan, oversee, and lead the work of the team to meet functional and individual operational objectives and goals. You’ll coach, mentor, and develop staff, including overseeing new employee onboarding, providing career development planning and opportunities, and performance management of a team of 7 analysts.

Qualifications:

• Bachelor’s Degree in Computer Science, Information Systems, Business or related is preferred.
• 6+ years’ experience in Computer Science, Information Systems, Business or related. 10+ years’ experience in lieu of education.
• 2+ years’ people management experience. Ability to lead the team in a fast-paced, evolving environment and in a hybrid capacity.
• Successful track record of working across the business to determine and agree upon enterprise system priorities.
• Effective communicator who can build relationships within the Technology function and with stakeholders in key business areas such as Lending and the Contact Center.
• Experience using data and metrics to identify trends or make adjustments to team operations, projects, and processes.

With CCU you’ll enjoy :

A stable, growing, well-managed company with a bright future. A sincere commitment to our core values: Be Helpful, Act with Integrity, Be Transparent, Keep it Simple, Be Positive, Embrace Inclusion and Diversity. A belief in developing our employees to their fullest potential. And total rewards that include competitive pay and other benefits:

• FREE: basic life insurance, short-term and long-term disability insurance, employee-only fitness center.
• Multiple plan options for medical and dental, vision coverage, tax-advantaged spending accounts, employee assistance program, tuition assistance, student loan assistance, paid parental leave, and more.
• Generous Paid Time Off (accrue up to 4 weeks during your first year!) + 11 company paid holidays + CCYou Day - a paid day off for you to focus on your wellbeing.

More about CCU :

We’re Consumers Credit Union (CCU) and we’re The People in Your Corner.

We’re a financial institution just like a bank, except not exactly. Banks have customers, but because we’re a not-for-profit, member-owned credit union, we have members. And because we’re not a bank, we don’t drive up profits just because shareholders demand it. Instead, we focus on driving up member happiness through low loan rates, high deposit rates and low- or no-fee products and services. We focus on things like transparency, simplicity, helpfulness, integrity, positivity and inclusion – and we always put our members first.

In fact, we serve over 200,000 members and have over $3 billion in assets. We employ nearly 500 people in the Chicago area and operate 14 branch locations in Illinois. We offer access to a national shared branching network, and more than 80,000 surcharge-free ATMs worldwide. And although we’ve been around for over 90 years, we’re just getting started!

Equal Opportunity Employer :

CCU complies with the requirements and spirit of the law in the implementation of all facets of equal opportunity in employment. There will be no discrimination on the basis of race, ancestry, color, religion, sex, sexual orientation, gender identity, marital status, pregnancy, age, national origin, citizenship, disability, genetic information, military status (including unfavorable discharge from the military), criminal or arrest history (unless job related), crime victim status, or any other protected characteristic in the recruitment, selection, training, utilization, promotion, termination, or any other employment actions or term and condition of employment. CCU complies with applicable state and local laws governing non-discrimination in employment in every location in which CCU has facilities.

We are committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If reasonable accommodation is needed to participate in the job application or interview process, please contact our Human Resources team at: [email protected] or 877-275-2228.

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