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Location

Springfield, OH | United States

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Job description

Location: Springfield, OH Category: Support Staff Positions Posted On: Wed Nov 15 2023 Job Description:

Wittenberg University is seeking a Financial Aid Coordinator.  This organized and creative individual will plan, manage, and evaluate scholarship data loads, FAFSA data entry, advise students and families regarding the financial aid programs and processes, and assist with communication management.  This is a 12-month, non-exempt-level position, reporting to the Director of Financial Aid. 

Essential functions include but are not limited to:

1. Provide office support by reviewing and responding to emails sent to the financial aid email address and sending communications to both current and prospective students.

2. Daily upload of FAFSA and federal aid information to Slate and Colleague.

3. Perform financial aid recalculation/revisions related to attendance, enrollment change, special circumstance appeal, satisfactory academic progress appeal, post-screening reason code eligibility changes, additional sources of aid, over award, and over payment.

4. Daily upload of merit scholarships, special interest awards, referral awards, and other scholarships for new students- data from Slate to Colleague.

5. Complete data entry for financial aid and admission.

6. Complete filing and records management.

7. Assist with mailings and correspondence.

8. Partner with Financial Aid staff on daily financial aid data processing for all incoming and current students via Colleague.

9. Research financial aid issues; review forms for completeness, accuracy; verify information reported on student applications and other documentation.

10. Manage projects and tasks for 2-4 student workers.

11. Safeguard confidentiality of student, staff, and university information by exercising discretion in communication and handling of records materials.

12. Complete special projects and other duties as assigned by the Director of Financial Aid, Director of Admission, and Assistant Director of Enrollment Operations.

13. Work collaboratively with other departments to ensure that expectations of financial aid service are met consistently.

14. Contribute to the overall success of the Office of Financial Aid by performing other duties as assigned by the management team.

15. Perform other relevant duties as assigned such as special projects, programs, developmental activities, etc.

Job Requirements:

Requirements include:

• A high school diploma and up to one year of relevant work experience are required. An Associate's degree is preferred.
• The selected individual must work on campus to perform all job duties.
• Familiarity with Microsoft Office applications, with preference given to those with Technolutions Slate CRM software, Ellucian Colleague (or other student information system), and federal and state student aid portals experience.
• The selelcted individual must be detail-oriented, have excellent computer and communication skills, and the ability to prioritize work tasks.
• May be requested by the Director of Financial Aid to work evenings and weekends as needed during peak processing time frames.
• Ability to utilize computer for extended periods (typically an 8 hour work day).
• Ability to routinely move and transport equipment and supplies weighing up to 20 pounds.

Additional Information:

Wittenberg is committed to attracting and retaining highly qualified individuals who collectively reflect the diversity of our student body and society at-large.  Please see our  notice of nondiscrimination housed on our website.

Wittenberg University is committed to preventing and addressing sexual misconduct in our campus community.  Click here to view our Title IX policies.

The successful candidate will demonstrate support for diversity, equity and inclusiveness as well as participate in maintaining a respectful, positive work environment.

Employment at Wittenberg University is contingent upon satisfactory completion of applicable background checks including but not limited to: criminal records, educational verifications, driving records (when job-related), and/or credit history (when job related)

About Wittenberg University

A Lutheran-affiliated liberal arts college in the heart of Southwest Ohio, Wittenberg is nationally recognized for accessible professors, engaging classroom experiences, service opportunities, and valued athletics traditions. Wittenberg University is committed to providing a comprehensive and competitive employee benefits package that attracts and retains talent to further the university's mission and contributes to the personal and financial well-being of employees and their families.

Connections working at Wittenberg University

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