Quality Assurance Evaluator

Location

Hurlburt Field, FL | United States

Job description

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SUMMARY

Bering Global Solutions LLC, a subsidiary of Bering Straits Native Corporation is currently seeking a qualified Quality Assurance (2T0) Evaluator for the Base Supply Services contract on Hurlburt Field, FL. The purpose of the Quality Assurance (2T0) Evaluator is to provide leadership with an assessment of the unit’s ability to perform key logistics processes while ensuring standardized, repeatable, technically compliant process execution, to promote a culture of professional excellence and personal responsibility. Quality Assurance Evaluators (2T0) require extensive Air Force Traffic Management background and skills, i.e. quality control and operations compliance that enable them to critique and access performance, formulate and recommend corrective actions, and provide leadership of personnel and/or critique programs in support of contract service delivery summaries and contract objectives. Unless otherwise noted in the statement of work, all paragraphs in applicable references are binding contractual services and required to be performed. General working hours are day shift (0700-1600). Responsible for work center cleanliness. A 90-day probationary period is mandatory.

ESSENTIAL DUTIES & RESPONSIBILITIES

The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned.

• Measures processes through analysis, surveillances, trends, and standards.
• Conducts research, analyzes deficiencies, determine causes, and recommends corrective action for required Traffic Management or contractual programs/reports. Manages methods to measure, track, analyze, and report performance trends/deficiencies.
• Evaluate logistics management procedures, including locally developed forms, publications, local operating instructions, and checklists for accuracy, intent, and necessity.
• Review new and revised instructions, directives, technical data and TCTO’s for completeness, accuracy, and applicability to supply functional areas.
• Evaluate logistics tasks and conduct inspections utilizing checklists and/or respective Air Force instructions to ensure tasks are completed properly.
• Enter observations, inspections, and evaluation reports into the appropriate QA database.
• Provide limited training and/or instruction as applicable to address deficiencies identified during the evaluation process.
• Conduct personnel evaluations, quality verification inspection, special inspection, safety inspections as the QA 2T0XX subject matter expert.
• Provides expertise and guidance to assigned areas to ensure all USAF guidelines and directives are followed.
• Provides guidance to work centers when procedures are inadequate or wrong.
• Conducts periodic procedural and/or surveillance visits to Traffic Management work centers.
• Meets contract performance objectives and associated Service Delivery Summaries.
• Ensures company policies and procedures and safety performance standards are following all federal, state, local and company safety regulations.
• Responsible for prompt reporting of accidents/incidents, injuries, hazardous situations, and violations to the Project Manager.
• Attend periodic Quality Assurance meetings with senior leaders/managers.
• Manages the unit self-inspection program and able to access and manage the unit Inspection Tracking Database.
• Periodically assists with conducting property inventories to meet contract obligations.

QUALIFICATIONS - EXPERIENCE, EDUCATION AND CERTIFICATION

To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required (Minimum) Qualifications:

• High school diploma or equivalent
• Accomplish mandatory training and pass three Evaluator Personnel Evaluations within 90 days of appointment conducted by a qualified evaluator.
• Knowledge is mandatory of: federal, international, and military transportation regulations, instructions, and directives; passenger and personal property entitlements; quality assurance evaluation procedures, United States and foreign customs regulations, and warehousing procedures; military passenger, freight, and personal property rate computations; packaging methods, specifications, standards, and orders; marking and labeling materiel; DoD Supply Chain Deliver/Return concepts, principles of property accounting, and hazardous cargo requirements; blocking, bracing, and tie-down principles; and carrier capabilities and procedures for movement of passengers, cargo, and personal property in military and commercial air, rail, truck, and water systems.
• Hold a Secret security clearance commensurate with property/computer systems accessed.
• Proficient in interpreting data and Supply/Traffic Management historical information.
• Working knowledge of CMOS, ILS-S and other software programs to accomplish operations.
• Must possess valid state driver’s license.

Knowledge, Skills, and Abilities:

• Ability to communicate both orally and writing with internal and external clients and co-workers.
• Knowledgeable of Air Force Traffic Management practices, procedures, and applicable governing guidance.
• Experience in all three core functional areas of Traffic Management (Personal Property, Cargo, and Passenger).
• Experience with the management of moving personal property, cargo, and passengers, including freight classification/routing and carrier selection.
• Excellent verbal and written communication skills.

Preferred:

• Minimum of 15 years USAF Traffic Management related experience.
• Completion of the basic USAF Traffic Management course.
• Completion of the Integrated Receipt Process (IRP) Course via Advanced Distributed Learning Service.
• High school graduate or equivalent
• Able to operate material handling equipment.  

NECESSARY PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ability to maneuver around warehouse sites; sees, hears, and verbally communicate with co-workers and clients. Essential and marginal functions may require maintaining physical condition necessary for sitting, walking, standing, lifting, pushing, pulling, twisting, throwing, reaching, squatting, stretching, and bending for prolonged periods of time. At times lift and carry as much as 35 pounds. Visual acuity to review written documentation and ability to hear and understand speech at normal room levels.

DOT COVERED/SAFETY-SENSITIVE ROLE REQUIREMENTS

• This position is not subject to federal requirements regarding Department of Transportation “safety-sensitive” functions.

WORK ENVIRONMENT

Work Environment characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of this job.

Job is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse, and multi-line telephone system. The work described herein is primarily a modern office setting. Additional working conditions are indoor climatically controlled office workplace, warehouse, and outdoor environments.

SUPERVISORY RESPONSIBILITIES

• No supervisory responsibilities.

ADDITIONAL QUALIFYING FACTORS

As a condition of employment, may be required to pass a pre-employment drug screening, as well as have acceptable reference and background check results to obtain access to military base. Must have reliable transportation to/from work as necessity and must be able to obtain access to military installations.

Shareholder Preference. BSNC gives hiring, promotion, training, and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job.

Bering Straits Native Corporation is an equal opportunity employer. All applicants will receive consideration for employment, without regard to race, color, religion, creed, national origin, gender, or gender-identity, age, marital status, sexual orientation, veteran status, disability, pregnancy or parental status, or any other basis prohibited by law.

Equal Opportunity Employer/Veterans/Disabled

We participate in the E-Verify Employment Verification Program. We are a drug free workplace.

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