Vice President of Operations

Location

Raleigh, NC | United States

Job description

ORGANIZATION AND CULTURAL OVERVIEW:

For over 100 years, Storr Office Environments has been distinguished in the Raleigh/Greensboro marketplace as the leading resource for your new and used office furniture needs & related services .

Our mission is to be your single-source solution for inspiring workspaces . We do this through consistent communication and continuous quality improvement of our services. As a result, Storr continues to add new products and services in direct response to our customers' needs.

As an authorized Steelcase dealer , we can focus on several different industries including corporate, healthcare, education, legal, small business, and government organizations .

Having completed thousands of both large and small projects for various types of companies and organizations, Storr knows what it takes to manage the complexities of today's workspace and create a working solution that's custom-tailored to your specific goals and priorities . That's why, regardless of the size or scope of your project, you can trust Storr to be the right choice for your workspace needs.

AUTHORIZED DEALER AND PREMIER STEELCASE PARTNER

Storr is proud to be an authorized Steelcase dealer and has achieved Premier Partner status in 2017, 2018, 2019, 2020, 2021, 2022, and 2023. We are committed to providing our customers with excellent service and high-quality products.

OUR BENEFITS

First and foremost, our people are the reason behind our successes. For that reason, we offer competitive wages and benefits packages with some unique perks that many companies don't provide.

OUR VALUES

Our values are simple and are followed by every member of the organization. If you have the ability to Do What's Right, Do Your Best, Treat Others As You Would Like to Be Treated, you should consider an employment opportunity at Storr.

OUR LEADERSHIP

It starts at the top, our leadership is built on servant leaders who walk the talk and who offer a positive atmosphere full of constructive energy, positive reinforcement, and a passion for excellence.

POSITION SUMMARY:

Storr Office Environment seeks a visionary VP of Operations to lead and drive growth. The ideal candidate shares our values, embraces learning, and ensures profitability. As stewards of faith, we impact our business, employees, and community. Represent our brand and foster expertise in our integrated solutions and services. Join us on this exciting journey!

RESPONSIBILITIES AND EXPECTATIONS:

With a humble, hungry, and smart approach, the Vice President of Operations will:

• Maintain a culture driven by the company values of integrity, excellence, and concern for others in how you recruit, develop, and manage the performance of the operations Team Members.
• Lead the annual planning process each year for several key operations divisions (flooring, PM, warehouse, move, administrative, and Greensboro), with oversight from the President and leadership team to develop the annual goals.
• Manage the daily operations of the core operations divisions while maintaining a strong leadership team of direct reports through development, coaching, and accountability.
• Know and understand the industry and the operation of the company.
• Develop and implement strategies and policies to continue to exceed our Best of Class objectives; through efforts such as implementation of policies and procedures relative to labor management, improve operational processes and procedures, manage overtime , contract labor, and other key operational expenses, manage company vehicle fleet and all operations equipment.
• Own full P&L with a specific focus on profitable growth; manage bid process for contract labor, review labor quotes for reasonableness, ensure accurate monthly billing for over 30 days of storage and ensure accurate monthly billing for project management change orders .
• Maintain a customer-driven organization. Develop strong feedback methods and channels by soliciting customer feedback ; use this insight to meet future consumer demands of our products by conducting post-project reviews and implementing corrective action.
• Ensure that all our Team Members have the tools they need to perform their job effectively and efficiently . Meet at least twice a year with each team to learn what is going well and what opportunities there are to improve.
• Manage all facility requirements including HVAC, fire/sprinkler systems and shop annual inspections, grounds maintenance, parking lot, office cleaning, and all other facility repairs & maintenance.
• Lead safety committee and ensure a safe working environment for all team members.
• Provide weekly job status to the President.

LEADERSHIP EXPERIENCE & REQUIREMENTS:

The successful Vice President of Operations must have proven senior-level leadership experience , as well as experience building a high-performance team and fostering a faith-based and values-driven culture . The Vice President of Operations will also be responsible for leading the ideation, development, and execution of operations strategies to meet short and long-term profit goals. He/She will be a "roll your sleeves up" servant leader who can build, enhance, and support a highly motivated and high-performance team .

• Bachelor's degree f rom an accredited university.
• 10 years of operations management leadership experience (preferably at an office furniture dealership, but other related industries are a plus).
• Proven profit & loss expertise , and cost control track record.
• Skilled in creating, presenting, and implementing annual business plans.
• High standards, accountability , and teamwork.
• Comfortable operating at both strategic and tactical levels.
• Detail-oriented , strong work ethic.
• Effective hiring, training, and development skills.
• Experience with office furniture, walls, flooring, and commercial move projects.
• Warehouse and distribution management proficiency.
• Customer service focus.
• Problem-solving ability.
• Safety leadership.
• Facility and fleet management experience.

THE IDEAL CANDIDATE:

• A strong work ethic and the ability to manage a high volume of work .
• Highly competitive with a desire for excellence .
• Passion for the development of people.
• Humble and teachable.
• Results Driven.
• Strong Business Acumen .
• Strong Interpersonal Sills
• Customer Orientation.
• Conscientious in daily work.
• A proven, decisive, and focused leader , who is confident and credible, with a strong humble approach and a trustworthy, reasonable, and persuasive presence.
• Implementation and execution focused.
• Track record of people leadership and people development. Experience in driving top-line growth and prudent cost management.
• Outstanding business acumen - ability to be flexible to dynamic market/ organizational conditions.
• Excellent business judgment ; ability to think like an entrepreneur or business person. This includes the ability to think critically and make clear and well-reasoned decisions.
• A problem-solving, customer orientation, and a "can do" attitude , with a non-political, fact-driven approach. Feels at ease in an environment of change and development.
• Strong team orientation; someone who encourages cooperation and teamwork across organizations and functions with the ability to bring new perspectives, implement changes, and inspire innovative thinking in a palatable, positive and non-threatening fashion.
• Pro-active and action-oriented ; someone who takes on initiatives and triggers changes, applying a solid methodological approach and driven by strong results orientation.
• Communicates in a clear, concise, understandable manner , both orally and in writing. Has the ability to convey complex issues in a manner useful to management; strong negotiating skills
• High level of energy, enthusiasm, and motivation skills to make the company successful, but with the required patience to roll out initiatives that may take time to be implemented.
• Effective collaboration skills; can inspire and motivate others to work towards the common goals of
• A loyal and trustworthy person who lives Storr's story and faith-based mission.

COMPENSATION PACKAGE:

Depending on the skills & experiences of the individual hired, we are anticipating a competitive salary, performance-based bonus, relocation assistance (if needed), and medical benefits, STD, LTD, and 401k match among other benefits.

CONTACT INFORMATION:

If you are qualified and interested in being considered as a candidate for this great opportunity, please feel free to reach out to:

Executive Corporate Recruiter

Sherri Guidry

[email protected]

Job tags

Salary

$120k