Plumbing Service Technician
Location
Elizabethtown, PA | United States
Job description
Home Climates is Looking for Plumbing Service Technicians
Join a Company You Can Grow With
Home Climates is a fresh, fun, innovative HVAC and plumbing company, and right now, we’re looking for awesome people to join our team. Are you a plumbing service technician who is looking for a company where you feel supported and encouraged to grow? Do you want to be compensated as you deserve to be for the excellent customer service you provide? Then Home Climates might just be the perfect fit for you!
Whether you’re a brand-new technician just starting your plumbing career, or a seasoned professional with lots of years of experience under your belt, we want to talk to you. We’re looking for plumbing service technicians who aren’t just looking for a job, but a real career opportunity at a company with a great working environment, incredible benefits, and a commitment to customer satisfaction.
Benefits
- Paid Vacation
- Paid Holidays
- Overtime
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- 401k with Employer Contribution
- Company Vehicle with Gas Card
- Company-Paid Uniforms
- Tool Allowance
- Company-Paid Training
Think you’re ready to make a career move that will bring you job satisfaction? Please read the plumbing service technician job description and duties below. If you think Home Climates would be a great fit for you, please fill out the employment form that follows, and we will be in touch with you shortly.
Plumbing Service Technician: Position Purpose
- Provide service, repair, installation, and or propose replacement of plumbing components, accessories, and equipment. including but not limited to clogged drains, leaky pipes, toilets, faucets, water heaters, fixtures, valves, bath tubs, showers, water services, sewer mains, sump, ejector, and or effluent pumps, septic systems/fields, disposals, water purifiers, recirculation systems, etc.
- Provides onsite a plumbing system diagnostics based upon the initial request and also upon a full inspection of the property’s plumbing system
- Develop and present a complete set of recommendations and related pricing that addresses the initial call, corrects any deficiencies of the systems (undersize, code conflicts, part likely to fail, etc.) and also improvement to the client comfort and lifestyle.
- Performs repairs and installations with the related piping and electrical to meet or exceed the manufacturer’s recommendations, local codes and customer’s expectation.
- Startup installed equipment and adjusts to the manufacturers and job specification.
- Troubleshoot, adapt, and resolve/repair all issues that arise during an installation that would keep the equipment from functioning properly or the customer from being satisfied.
- Communicate to the client the benefits of the recommendations, risks involved in failing to perform specific repairs, and the benefits of a service agreement
- Communicate to the consumer on the proper operation and owner’s maintenance of the installed equipment. Answer related questions as to operation, features, and functions to the homeowner.
- Perform required documentation for each installation with a complete startup record. Have client sign necessary paper work and collect payments as directed.
- Develop profitable sales and acquire customers through our established sales and marketing program.
- Identify new business opportunities by performing direct sales activities and provide support to the administrative personnel as requested.
- Develop self-generated leads through networking, data mining (from existing client records), and referral generation from previous clients.
Plumbing Service Technician Responsibilities
The responsibilities, duties, functions, and tasks of this position include:
- Customer service orientation.
- Understand and properly use the Flat rate pricing system in making recommendations.
- Determine customer satisfaction with follow ups on all installation/services sold.
- Must have a good working knowledge of our products and services being offered. This may require additional study and training both on and off site.
- Become knowledgeable of various municipalities' plan requirements, permit requirements and submittal processes.
- Communicate with Supervisor throughout each project in order to assure proper, prompt completion of the job.
- Continuously improve knowledge of construction in general, and in particular how Home Climates operates to benefit the customer.
- Establish goals and objectives as they relate to the position, along with a plan of action to attain or exceed set goals.
- Regularly review and monitor progress against goals, and seek assistance as needed.
- Communicate effectively with associates, superiors, vendors and customers.
- Ask for and obtain customer referral’s and web recommendations
- Possess superior interpersonal skills.
- Should be able to read and interpret blueprints and technical drawings and specification.
- Must be able to accurately list/order materials and supplies.
- Must be able to work under time and budgetary constraints and pressures.
- Efficiently manage his/her time and schedules.
- Be computer literate to the extent necessary to fulfill this function. Should also be very familiar with the use of smart phones, text messaging, and email.
- Must be capable of understanding client needs, and favorably influence their decision.
- Constantly be learning through training from suppliers, trade shows, seminars, independent study, and other employees.
- Clean, neat, professional appearance.
- Work and drive safely and be able to recognize and avoid dangerous situations.
- Adaptable to changing work schedules as the business dictates
- Participate in the on-call rotation for emergency, after hours, weekend and holiday service requests.
- Other duties as assigned
Apply for the Plumbing Service Technician Position Today!
*Home Climates is an Equal Opportunity Employer. We are committed to an inclusive and diverse workplace.
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