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Location

Palo Alto, CA | United States

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Job description

Job Description

Global Security (GS) protects the firm's employees and assets throughout the world. This responsibility includes the development of security and safety policies and procedures, regulatory and legislative compliance, security operations on a global basis to include ATM, branch and corporate building security and customer safety, executive protection, pre-employment screening, fraud investigations and technical security.  This mission is executed through the implementation of technology, best-in-class talent, and client collaboration.

The GS Technical Security (TS) team consists of a dynamic group of security professionals who support and enable the physical security of our retail and corporate environments through access control, intrusion detection, alarm monitoring, and video surveillance technologies. They are responsible for the overall design, installation, configuration, maintenance, and administration of integrated security systems that protect the firm across the logical & physical threat spectrum.  Technical security professionals work closely with key stakeholders across Global Security, Global Real Estate, Chase, and multiple groups across our Global Technology organization.

As a Technical Security Project Manager for Corporate in North America you will be a key figure within the management framework of the GS Technical Security team and will report directly to the North America TS Project Execution lead.  You will be responsible for driving a multi-year transformation initiative to uplift key components of the physical security technology in the North America Corporate and Retail environment.  

Job responsibilities:

• Project management and oversight of assigned TS projects as well as manage a book of work spanning multiple security related programs
• Engage with and manage external vendors to implement projects enhancing corporate security, ensuring best security solutions at best value to the organization, with a focus on the South/Southwest USA region and other areas as assigned
• Participate in security assessments, live and virtual project meetings, and closeout walkthroughs
• Input and update data in various Project Management databases
• Organizational management including strategic planning, budgeting, project management, professional development and process improvements
• In partnership with GS Physical Security, set and maintain Security standards for the Corporate environment
• Build relationships with key stakeholders across the Chief Administrative Office to include Global Security, Global Real Estate, Corporate Technology, and Global Technology Infrastructure to cultivate program support and ensure future state security solutions add value to our business partners and end-users
• Contribute to the vision and strategic direction for the physical security technology portfolio supporting Corporate sites in NAMR 
• Provide program management and oversight of a book of work consisting of multiple national programs exceeding $40+M 
• Prepare executive level reports to track and meet project targets and budgets, escalate issues and roadblocks, and recommend solutions to resolve challenges
• Support senior management by identifying risks and ensuring the smooth continuance of business functions and integrations with other technical security platforms across the enterprise 
• Lead working groups to address technical security operations, strategies, risks, and product support as needed

Required qualifications, capabilities, and skills:

• Bachelor’s degree in related field with 8+ years relevant experience 
• Extensive knowledge of and experience in Information Security (physical and logical)
• Knowledge of IT infrastructure and network architecture and design preferred
• Expert Project Management skills (Agile & Waterfall) required
• Experience implementing technology solutions strongly preferred
• Knowledge of physical security technology to include Physical Security Incident Management (PSIM), Physical Identity Access Management (PIAM), Physical Access Control Systems (PACS), Video Management Systems (VMS), Physical Intrusion Detection and Alarm Monitoring Systems, as well as associated devices and equipment
• Knowledge of security architectural design standards - CPTED (Crime Prevention through Environmental Design) or equivalent
• Ability to communicate technical security-related concepts to a broad range of technical and non-technical staff, to include the ability to articulate the value of physical security controls in a Corporate environment
• Intelligent, articulate and persuasive leader who can serve as a senior leader within the technical security team
• Strong critical thinking and problem solving skills
• High degree of comfort in fast-paced dynamic / ambiguous environment

About Us

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our  FAQs for more information about requesting an accommodation.

JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans

About the Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

The Global Security (GS) team protects the firm’s people and assets, ensuring the safety of business operations through the implementation of technology, best-in-class talent and client collaboration. Teams are responsible for developing safety policies and procedures, customer safety, pre-employment screening, fraud investigations and security operations on a global basis.

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