Location
Redmond, WA | United States
Job description
Duration: Permanent
- Minimum 3 years of IT help desk experience. Strong security, project management, analytical, and problem-solving skills.
- Working knowledge of Active Directory users and computers, as well as corporate networking, and systems administration.
- Ability to bring process improvements, document knowledge base articles and build process efficiencies.
- Technical ability in being able to read data from specifications that will help with the identification of potentially affected technical teams.
- Engage with vendor technical support as needed.
- Experience patching corporate servers.
- Basic understanding of PowerShell Ability to multitask and work well with email, and in person support.
- Good written (Email) and oral communication skills Good Event Management, Calander Management, and coordination skills Good customer relationship building & management skills.
- Good documentation skills Knowledge on support (Incident, request and change management) functions.
Skills:
- Windows PowerShell, HTML, XHTML, DHTML, CSS.
Job tags
Salary
