Location
Tucson, AZ | United States
Job description
Kforce has a client in Tucson, AZ that is seeking a Deployment Technician primarily responsible with all aspects of deployment and technical support of desktop computers, laptops, applications, peripherals, and related technologies to internal and external customers of the company. This includes installation, upgrading, troubleshooting, problem resolution, endpoint security compliance,
Responsibilities:
- Conducts needs assessments and provide recommendations to information technology leadership identifying basic customer, departmental, and/or facility/location software and/or hardware needs and requirements
- Works as a coordinator between other information technology departments, information security, and sales departments to ensure compliance of endpoint security as well as assisting other team members with troubleshooting devices, applications, management consoles, and all other aspects of ensuring a secure and compliant computing environment
- Installs, configures, tests, maintains, monitors, and troubleshoots end-user and network hardware, peripheral devices, printing/scanning devices, presentation equipment, software, and other products in order to deliver required desktop service levels
- Handles moving, adding, changing, and repairing computer hardware equipment; This position works closely with other departmental areas, end users, and third-party vendors and is responsible for documenting all request activities; Assists and plays a role with the implementation of new or upgrade of existing application systems by following standard departmental procedures
- Uses best practices and technical skills to perform basic and complex troubleshooting activities, escalating issues to other information technology departments and/or information security staff as needed; Documents all actions and problem resolution of end-user requests using incident tracking management systems
Job tags
Salary
$25 - $28 per hour
