Cloud Platform Operations & Sustainment Engineer Lead
Location
Reston, VA | United States
Job description
Description
SAIC is seeking an Operations and Sustainment Lead Engineer to join our Avalon Platform Engineering & Sustainment team to help build and develop an Operations function within the Avalon program. This is a full-time job that can be worked any where within the U.S.
As a Lead, you will play a critical role in building a Platform Engineering and Sustainment Center of Excellence around our Avalon Platform Ecosystem. This position requires expertise in Platform Engineering, Operations Management, and Cloud Engineering. The ideal candidate will be self-directed, detail-oriented, motivated, empowered, comfortable with being uncomfortable, a coach, and a critical thinker.
Responsibilities:
- Lead the development and implementation of platform operations strategies within the Digital Innovation Platform Engineering organization, including operational management aspects such as capacity planning, performance monitoring, and incident response.
- Collaborate with cross-functional teams to continually support the design, deploy, and management of cloud-based and hybrid-cloud environments across the Avalon Ecosystem.
- Drive continuous improvement initiatives to optimize platform operations, service delivery, and customer satisfaction, leveraging data-driven insights and metrics.
- Ensure compliance with security and regulatory requirements in all platform operations activities, implementing robust security controls and conducting regular audits.
- Identify and mitigate risks, incidents, and problems through effective incident and problem management processes, driving root cause analysis and preventive actions.
- Collaborate with stakeholders to identify and implement automation and orchestration opportunities to streamline operations, improve efficiency, and reduce manual effort.
- Stay updated with industry trends and emerging technologies related to cloud-native technologies and operations management, applying relevant advancements to enhance platform operations.
Qualifications
Required Qualifications:
- Must be a U.S. Citizen with the ability to obtain a Secret clearance.
- Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience). In lieu of a degree, four additional years of experience will be considered.
- Minimum of 14 years of experience in Operations Management, including operational aspects such as capacity planning, performance monitoring, incident response, and problem management.
- Proven track record of successfully leading and managing platform operations and service delivery teams, driving operational excellence and continuous improvement.
- Strong self-directed and autonomous work ethic, with the ability to prioritize and manage multiple tasks in a dynamic environment.
- Comfortable working in a fast-paced and challenging environment, adapting to changing business needs and priorities.
- Ability to coach and mentor team members, fostering their professional growth and promoting a high-performance culture.
- Strong experience in Platform Engineering, Operations Management, and Cloud Engineering, with a deep understanding of cloud-native technologies and services.
- Excellent problem-solving and critical-thinking abilities, with a data-driven and analytical approach to decision-making.
- Strong communication and interpersonal skills to collaborate effectively with cross-functional teams, stakeholders, and senior leadership.
- Proficiency in incident management, problem management, and change management processes, driving efficient and effective resolution of issues.
Desired Qualifications:
- Certifications in or around: Quality, DevOps, Security, Agile, Cloud
- Experience testing and supporting cloud applications.
- Familiarity of microservice architecture principles
- Experience with Application Lifecycle Management
- Experience in Software Development and the SDLC (Software Development Lifecycle
- Exposure and experience with Amazon AWS or other Cloud provider.
Join our team and be part of our exciting journey to establish an Avalon Platform Center of Excellence, leveraging industry best practices and cutting-edge technologies to drive innovation and deliver exceptional Platform Engineering and Sustainment services.
SAIC accepts applications on an ongoing basis and there is no deadline.
Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.
Job tags
Salary
