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Roadside Assistance Specialist - Work From Home


The Virtual Call Center, Inc


Location

Jackson, MS | United States


Job description

Are you looking for a rewarding workfromhome opportunity that makes a real difference in people s lives Join our team as a Roadside Assistance Specialist and provide crucial support to customers facing emergency situations on the road. Our partnership with 11 out of 15 top insurance carriers ensures that you will be part of a team dedicated to excellence and customer satisfaction.


Why Choose Remote Work with Us



What to Anticipate


Requirements




Benefits

This role is perfect for those who excel in customer service are adept at managing emergency situations and enjoy the satisfaction of helping others. If you re ready to drive positive outcomes from the comfort of your home apply now to become a Roadside Assistance Specialist with our team!



Experience: Minimum of 2 years in a customer service role. Home Office Setup: A quiet, professional workspace is essential. Ambient noise should be minimal to ensure focus and professionalism. Internet Requirements: A stable, high-speed internet connection (75+ Mbps download, 10+ Mbps upload) is crucial. Please note, that WiFi connectivity is incompatible with our client applications; an Ethernet connection is required. Communication Tools: Must have a phone readily available for support and assistance. Educational Background: Possession of a high school diploma, GED, or equivalent. Language Skills: Excellent command of English, both in writing and speaking, is a must. We value strong grammatical skills and the ability to communicate clearly and professionally with consumers. Work Ethic: A strong dedication to your work and the ability to excel in a fast-paced environment are key. We\'re looking for committed individuals with a strong work ethic. Communication Proficiency: Exceptional written and verbal communication skills are non-negotiable. We pride ourselves on excellence in customer interactions. Technical Savvy: General knowledge of PCs is required to navigate our systems effectively. Background Check: Candidates must be able to successfully pass a background check. Scheduling Flexibility: Availability for a flexible schedule that includes days, nights, and weekends is required.


Job tags

Full timeRemote jobWork from homeHome officeFlexible hoursNight shift


Salary

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