Bilingual Manufacturing Customer Service

Location

Greer, SC | United States

Job description

We are seeking an Bilingual Manufacturing Customer Service Representativeto join the team at our client who is an automotive supplier in Greer! You will be responsible for helping customers by providing product and service information and resolving technical issues.

This permanent position sits on-site in Greer with standard business hours. Candidate must be bilingual in Spanish and English.

Responsibilities:

• Provide information about the products and services
• Receive, enter and process orders
• Assist account managers with preparing quotes
• Troubleshoot and resolve product issues and concerns
• Partner with other departments on delivery
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products
• Read drawings and develop quotes

Qualifications:

• Previous experience in customer service, sales, or other related fields within manufacturing
• Bilingual in Spanish and English
• Ability to read prints and use Excel proficiently
• Ability to build rapport with clients
• Excellent written and verbal communication skills
• SAP or similar system experience
• Experience in automotive industry strongly preferred

Benefits & Compensation:

• $50-55,000 depending on experience
• Employer sponsored health insurance
• Vacation & Holiday schedule
• Retirement

Job tags

Salary