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Location

Vienna, VA | United States

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Job description

**Why Join Us?**

We are a rapidly expanding technology consulting firm dedicated to delivering top-tier information technology services to both commercial and federal clients.

**About Us:**

We specialize in providing technology consulting and business solutions to a diverse clientele, including both commercial enterprises and government agencies.

Our adaptable approach allows us to offer comprehensive solution delivery, manage individual projects seamlessly, and provide strategic resources as needed.

We hold certifications in CMMI Maturity Level III and ISO 9001 - 2015, ensuring the highest standards of service excellence.

**Key Responsibilities:**

1. **Cultivating Relationships:** Building and nurturing strong relationships with federal clients is paramount. This involves regular engagement, understanding client needs, and striving to fulfill those requirements consistently.

2. **Identifying Opportunities:** Understanding our suite of products and services and how they align with federal clients' needs is crucial. The Federal Account Manager should possess the ability to identify new opportunities for delivering value to our federal clients.

3. **Developing Account Plans:** Crafting strategic account plans to foster business growth and client retention is essential. This includes devising and executing sales strategies, managing budgets effectively, and identifying key performance indicators.

4. **Delivering Outstanding Customer Service:** Ensuring clients receive exceptional service is a top priority. This entails prompt responses to inquiries, addressing concerns proactively, and managing client expectations effectively.

5. **Collaborating with Internal Teams:** Working closely with internal departments such as sales, marketing, and product/practice development is vital. This collaboration ensures the delivery of optimal solutions to our federal clients.

6. **Contract Negotiation:** Skillfully negotiating contracts, including pricing and service terms, is a core responsibility. This encompasses managing both Fixed bid and Staff Augmentation contracts efficiently.

7. **Staying Informed on Industry Trends:** Remaining abreast of industry trends and government regulations is imperative. This knowledge enables us to adapt our strategies to maintain strong relationships with federal clients.

8. **Managing Administrative Duties:** Overseeing administrative tasks such as client activity tracking, record maintenance, and performance metric reporting is essential for effective operations.

**Additional Support Tasks:**

- Assisting with events, including company-hosted and client events, as well as conferences.
- Conducting market research to understand demand and competitive dynamics within government agencies.
- Managing departmental budgets and expenditures efficiently.
- Providing oversight for the department, including team management and mentorship.
- Regularly reporting to senior leadership, with a focus on quantifiable results and return-on-investment.

**This is a remote position.**

**About Our Firm:**

We are dedicated to delivering innovative technology solutions with a client-centric approach that maximizes efficiency and effectiveness.

*Note: Company Name and links have been omitted to maintain confidentiality.*
Employment Type: Full-Time
Salary: $ 70,000.00 120,000.00 Per Year

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Job tags

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Salary