State of user experience ux researcher ux
Location
Lansing, MI | United States
Job description
Client: State of Michigan
Job Title: User Experience (UX) Researcher
Duration: 6+ Months
Start Date: ASAP
Location: Lansing, MI, 48933 (Hybrid)
Position Type: Contract
Interview Process: First Round Web-Cam Interview and Second In-Person Interview
Ceipal ID: SMI_UX904_RP
Client ID: 127904
Short Description:
- The State of Michigan is working to transform how our community interacts with state government.
- As a UX researcher, you will join the Office of Continuous Improvement, a Human-Centered Design program working on enhancing the customer journey of high-impact projects across all of state government.
- You will collaborate closely with business stakeholders, developers, and designers and be a voice for our users.
- You will be involved in conducting up-front user research and sharing feedback with the agency program.
- As a UX researcher, you will be responsible for helping define and drive the design of state services or applications.
- You will reveal what our users need from our services by conducting research, working with cross functional teams, and performing usability studies.
- These responsibilities also include inspiring change, delivering oral and written presentations, evaluating qualitative and quantitative data, and helping the UX team better understand what would make a user's experience more intuitive and seamless.
Required Experience:
- Five or more years of UX research experience.
- Strong understanding of UI Design.
- Experience with Creating wireframes and prototypes and using various tools (Figma, Sketch, or equivalent).
- Experience with creating user personas and user journey maps.
- Experience with empathy mapping development.
- Experience with leading user workshops and facilitating sessions.
- Experience with generating insights from data and effectively sharing research results.
- Experience with planning and conducting usability testing.
- Experience with research-related tasks including research, planning, evaluating, and iteration.
- Experience with formulating specific, answerable, and practical questions.
- Experience with collaborating effectively with stakeholders and acting as a strategic partner in decisions.
- Experience with remote testing tools.
- Experience with creating formal presentations and user-finding reports
- Experience with presenting findings and recommendations to executive sponsors and business stakeholders
Responsibilities:
- Lead and co-lead primary and secondary user research by facilitating workshops, interviews, focus groups, and usability testing.
- Plan and implement user research strategies and methodologies.
- Organize and evaluate quantitative and qualitative research.
- Conduct market and ethnographic research. approaches. problems.-
- Work with cross-functional teams to identify and evaluate research topics and Challenge the "status quo" and propose innovative solutions to complex business
- Present and promote research findings to program owners and business stakeholders.
- Ask questions, gather data, and analyze data.
- Use a diverse set of UX research tools.
V Group Inc. is an IT Services company that supplies IT staffing, project management, and delivery services in software, network, help desk, and all IT areas. Our primary focus is the public sector including state and federal contracts. We have multiple awards/ contracts with the following states: AR, CA, DE, FL, GA, IL, KY, MD, ME, MI, NC, NJ, NY, OH, OR, PA, SC, TX, VA, and WA. If you are considering applying for a position with V Group, or partnering with us on a position, please feel free to contact me for any questions you may have regarding our services and the advantages we can offer you as a consultant.
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- Dice Id: 10112072a
- Position Id: 2024-21244
Job tags
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