Southern Veterinary Partners
Location
Austin, TX | United States
Job description
Crestview Veterinary Clinic is an animal veterinary care facility located in Austin, Texas. We are a full-service animal hospital providing veterinary care to dogs and cats and offer services such as routine medical, surgical, and dental care. We provide patients with comprehensive and emergency care in a calm and relaxing environment. We want our clients and their pets to feel relaxed and comfortable while here. We are committed to exceeding client’s expectations in every way. With a focus on advanced veterinary medicine, we emphasize exceptional service, open communication, and building long-term relationships with clients. If you are a passionate and caring team player, please apply today!
Would you like the opportunity to be a part of an amazing and supportive veterinary team in a truly positive work environment? At Crestview Veterinary Clinic, we are a full-service, locally owned practice seeking exceptional full time team members with a passion for pets, their people and quality veterinary medicine. We are in search of a reliable, detail oriented team player, skilled at multi-tasking, with a positive, no drama personality to join our fast paced client service team. We believe wholeheartedly that our staff here is vital to our success and it is our promise to our team members that we will always consistently strive for a supportive and empowering work environment. If you are a veterinary professional looking to work in a place where you will be valued and appreciated not only as an employee but also as an individual, we can promise you that here at Crestview VC.
As a Receptionist you will:
- Receive and place calls to clients for the purpose of scheduling.
- Prioritize multiple tasks in a calm, organized manner.
- Maintain proper documentation through client and pet records, i.e. referral documentation, previous medical history received, etc.
- Assist all clients by providing necessary instructions, information and invoices, dispense prescription items per the veterinarian’s instructions, and schedule all future appointments.
- Utilize hospital computer systems to document medical records and communicate with clients and teammates.
- Manage the financial needs of the hospital by maintaining accurate balances through collection of client transactions, following all cash and credit card handling procedures, and following proper opening and closing procedures.
- Excellent customer service skills and an exceptional level of communication in a professional manner.
- Advocate for pets through client education on preventative care, pet health needs, treatment recommendations and all other hospital services/procedures.
- Maintain a positive attitude in all interactions with clients, pets and other teammates.
- Demonstrate ability to show empathy toward clients and treat pets with compassion and respect.
- Utilizing standard office/business equipment.
- Knowledge of veterinary medical terminology and procedures.
- Flexible schedule including some weekend and holiday shifts.
- Experience with veterinary software is preferred.
- Ability to work independently on assigned tasks as well as to accept direction on given assignments.
- Possession of organizational skills.
- Critical thinking – Understanding logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Must possess strong verbal and written communication skills, good judgment and ability to manage stressful situations.
- Pay range based on experience
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k)
- Life Insurance (Basic, Voluntary & AD&D)
- Short Term Disability
- Paid Time Off (Vacation & Public Holidays) - for eligible positions only
- SVP offers educational assistance for qualified teammates to enroll in AVMA-CVTEA accredited veterinary technician programs
- Teladoc- FREE doctor access 24/7
- Discounted Veterinary Care
- EAP (Employee Assistance Program)
- A large network of over 5,000 veterinary professionals who all share common interest in promoting a collaborative working environment and individual career growth
- Opportunity to make an impact in your community while tackling a challenging, variety of tasks and the ability to help animals among a great team of people!
Our team’s continuous dedication has rewarded us with remarkable growth, and Southern Veterinary Partners now employs more than 8,000 employees nationwide. The organization’s success has not gone unnoticed, landing us recognition as #19 on Newsweek’s “Most Loved Workplaces” list in 2022. Additionally, we have ranked among Inc. 5000’s List of "Fastest Growing Companies in America" (2018, 2019, 2020, 2021, and 2022) and the Birmingham Business Journal's "FastTrack 30" of the Fastest Growing Companies in Birmingham (2017, 2018, 2019, 2020, and 2021).
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