Location
Palo Alto, CA | United States
Job description
Innovative Dining Group’s Sushi Roku is opening soon in Palo Alto, CA!
Sushi Roku is a game-changer in the world of Japanese cuisine based in Southern California and part of Innovative Dining Group's collection of trendy and exciting restaurants including BOA Steakhouse and Katana Robatayaki and Sushi Bar. This innovative Japanese sushi concept is soon to make its mark in Palo Alto, CA, bringing together a blend of inventive fusion dishes, a vibrant atmosphere, and an array of custom cocktails. With a commitment to providing unmatched hospitality, Sushi Roku has quickly become a go-to destination for tastemakers from Los Angeles, Orange County, Las Vegas, and beyond. Get ready to embark on a culinary journey like no other at Sushi Roku Palo Alto.
POSITION OVERVIEW We are looking for an experienced and hospitable
Host to present a positive first impression of our restaurant’s excellent customer service and high standards. Under a calm and cool demeanor, the Host controls the flow of the restaurant and knows what is always going on. For exceptional Hosts, it’s not just “hello” and “goodbye.” There is a genuine desire to accommodate guests and provide hospitality throughout the entire meal.
RESPONSIBILITIES:
- Greet all guests with a warm and cheerful demeanor upon arrival and departure
- Provide accurate wait times and monitor waiting lists
- Manage reservations
- Follow table rotation and balance customer flow in server sections
- Accommodate special seating requests for guests according to their preferences and group size
- Escort customers to assigned dining or bar areas
- Provide menus and announce Server’s name
- Create a welcoming environment by engaging with guests throughout their dining experience
- Maintain a clean and organized host stand and reception area
- Inspect tables for proper presentation and completeness
- Relay guest complaints to the Manager on duty and assist with the resolution
- Be available to fill in as needed to ensure a smooth and an efficient operation of the restaurant as directed by the Manager or immediate supervisor
- Demonstrate the ability to remain calm and composed under pressure or when confronted with impatient or irate guests
- Embody and deliver on exceptional service and hospitality
REQUIREMENTS
- 2 years of previous/relevant experience in a high-end, high-volume restaurant
- Relevant certificates, licenses or registrations including a valid Food Handler Card (Must have upon hire)
- Proficient in Microsoft Suites: Outlook, Word, Excel; Open Table and Restaurant POS System
- Knowledgeable and compliant with health and safety regulations
- Able to walk or stand for long periods
- Must be eighteen (18) years of age or older
- A positive attitude, excellent communication skills and a strong work ethic
- Flexible schedule and availability to work daytime, evening and/or weekend shifts
BENEFITS
- Health Insurance
- Dental Insurance
- Vision Insurance
- Employee Discount
- Paid Time Off/Sick Days
- Family Meals
If you have a passion for hospitality and aspire immense potential growth, we’d love to hear from you! To learn more about Innovative Dining Group and our growing portfolio, please check out our company website at
Job tags
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