The Holloway Experience, LLC
Location
Omaha, NE | United States
Job description
Are you passionate about gaming and creating unforgettable experiences for families and friends? Do you have a friendly and outgoing personality that can light up a room? Join our team at The Holloway Experience as an X-Lounge Attendant and be a part of an exciting and vibrant gaming community!
About The Holloway Experience:
The Holloway Experience is a local family gaming lounge that aims to provide a safe, fun, and inclusive space for gamers of all ages. Our lounge offers a wide variety of video games, board games, and interactive activities, making it the perfect destination for families and friends to come together and bond over their shared love for gaming.
Job Title: X-Lounge Attendant
Department: Operations
Location: 1910 N 168th Ave
Position Overview:
As an X-Lounge Attendant at The Holloway Experience, you will play a crucial role in ensuring that our customers have an enjoyable and memorable experience. You will be responsible for maintaining a clean and welcoming gaming environment, assisting customers with their gaming needs, and promoting a friendly and positive atmosphere.
Key Responsibilities:
1. Greeting and welcoming customers as they enter the gaming lounge with a warm and friendly demeanor.
2. Assisting customers in selecting games and activities suited to their interests and preferences.
3. Explaining gaming lounge rules and guidelines to customers and ensuring they adhere to them.
4. Monitoring gaming areas to ensure fair play and to address any behavior that violates lounge policies.
5. Keeping the gaming lounge clean and organized, including table clearing and game setup.
6. Proactively engaging with customers to create a lively and interactive atmosphere.
7. Resolving customer inquiries, concerns, and technical issues in a professional and efficient manner.
8. Promoting gaming lounge memberships, special events, and promotions to enhance customer engagement and loyalty.
9. Collaborating with other team members to coordinate tournaments, events, and parties.
10. Assisting with inventory management, restocking, and merchandising duties as needed.
Qualifications:
- Passion for gaming and a good understanding of various video games and board games.
- Excellent interpersonal and customer service skills with the ability to communicate effectively with people of all ages.
- Proven experience in a customer-facing role, preferably in the entertainment, hospitality, or gaming industry.
- Ability to remain calm and composed in high-pressure situations.
- Strong problem-solving skills and the ability to think on your feet.
- Basic knowledge of gaming equipment and consoles.
- Flexibility to work evenings, weekends, and holidays as needed.
Preferred Qualifications:
- Prior experience in a gaming lounge, arcade, or similar entertainment venue.
- Familiarity with current gaming trends and popular titles.
At The Holloway Experience, we value diversity and are an equal opportunity employer. We look forward to welcoming passionate and enthusiastic individuals to our team and building a gaming community that celebrates fun and friendship.
Join us today and let's create fantastic gaming moments together!
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