TekWissen LLC
Location
Washington DC | United States
Job description
Overview:
TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. Our client is a company operating a marketplace for consumers, sellers, and content creators. It offers merchandise and content purchased for resale from vendors and those offered by third party sellers.
Job Title: Business Intelligence Engineer I
Location: Seattle, WA 98109
Duration: 9 Months
Job Type: Contract
Work Type: Hybrid
Job Description:
Hard work, a passion for innovation, and zealous advocacy for the needs of our customers have made Client Earth's most customer-centric company.
This would not be possible without the tools and expertise we use to understand customer behavior.
The Senior Business Intelligence Engineer occupies a unique role at the intersection of technology, marketing, finance, statistics, data mining, and social science.
We provide the key insight into customer behavior necessary to guide the evolution of business strategy.
At Client, understanding customer behavior is paramount to our success in providing customers with convenient, fast free shipping in the US and international markets.
As a Senior Business Intelligence Engineer with Client, you will work with our world-class marketing and technology teams to ensure that we continue to delight our customers.
You will meet with business owners to formulate key questions, leverage Client's vast Data Warehouse to extract and analyze relevant data, and present your findings an recommendations to management in a way that is actionable.
If you are motivated to serve the needs of our customers, you will also be able to satisfy your curiosity working with one of the world's largest datasets.
We seek candidates who are passionate about data analysis and data-driven decision making, uncompromisingly detail oriented, smart, efficient, and driven to help our business succeed by providing key insights that translate into action.
Key Responsibilities:
Evaluation of the performance of program features and marketing content along measures of customer response, use, conversion, and retention
Statistical testing of A/B and multivariate experiments
Design, build and maintain metrics and reports on program health
Respond to ad hoc requests from business leaders to investigate critical aspects of customer behavior, e.g. how many customers use a given feature or fit a given profile, deep dive into unusual patterns, and exploratory data analysis
Employ data mining, model building, segmentation, and other analytical techniques to capture important trends in the customer base
Participate in strategic and tactical planning discussions
Story Behind the Need Business Group & Key Projects
ORG:
Group:
BIE team within Consumer category in Client retail.
Client retail is divided three families:
Consumables (anything that has a shelf life), Hardlines (sold at client), Softline's (related to fashion).
HM's team provides data analytic support to all of the work streams within Consumable spear.
That work stream includes Supply Chain, B2B, vendor experience, Marketing, pricing selection, etc.
Scope of this role would be supply chain, vendor experience, Safety and compliance.
Can you give me a little detail about your team culture?
Centralized BIE team provides data analytical support to 4 L8 orgs within Consumer.
Team of 13 at the moment
Team meetings bi-weekly cadence- sharing knowledge on workstreams
In terms of support mechanism- they have a monthly sprint: discuss prioritization with L8 directs.
They have internal mechanism - biweekly syncs to go through all requests
Requests tracked through tickets: every ticket will have a different effort to resolve.
They will be 13 projects/ office hour tickets a week.
1-2 tickets a week per contractor
Monthly lunch and learn to share new learning within each spear of each other.
Reason of request?
We require temporary HC to take care of project backlogs and ad-hoc requests in Consumables Categories
Typical Day in the Role:
Typical task breakdown and rhythm
Interaction with team/Day to Day:
Interacting w/ steak holders: in stock/product/ program managers
As well as interactions with Data engineers supporting Consumables.
Training/ Ramp- up
HM has created an onboarding plan on a quip document.
Mostly this is similar to embark plan (all the key stakeholders to talk tool).
Candidates will also be assigned an onboarding buddy as well.
First 2 weeks will be setting up permissions and speaking with key folks.
3rd week will be focusing on project specific discussions.
Compelling Story & Candidate Value Proposition
Role interesting:
You have other BIE to talk to in terms of tooling ideas
May support other workstreams which can increase your scope of influence
Good exposure and impact
Consumables is a growing business within Client retail.
It has been mostly 2X in terms of growth.
Leadership principles:
Ownership
Deliver results
Insist on high standards
Candidate Requirements
Title: BIE
Other similar titles: Data Engineer, Data scientist, NO BA as the tech skills are not there.
Yrs Exp: 0-3
REQUIRED SKILLS
0-3 years of experience working with large-scale complex datasets
Strong analytical mindset, ability to decompose business requirements into an analytical plan, and execute the plan to answer those business questions
Strong working knowledge of SQL
Background (academic or professional) in statistics, programming, and marketing
SAS experience a plus
Graduate degree in math/statistics, computer science or related field, or marketing is highly desirable.
Excellent communication skills, equally adept at working with engineers as well as business leaders
PREFERRED SKILLS
Former Client would be a plus in the same type of role
Other script languages would be nice as well (Python, or something as they do a lot of automation, AWS tools)
Top must-have hard skill
Strong working knowledge of SQL
TekWissen Group is an equal opportunity employer supporting workforce diversity.
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