MUFG
Location
Tempe, AZ | United States
Job description
Do you want your voice heard and your actions to count?
Discover your opportunity with Mitsubishi UFJ Financial Group ( MUFG ), the 7th largest financial group in the world. Across the globe, we’re 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.
Join MUFG , where being inspired is expected and making a meaningful impact is rewarded.
This is a hybrid position. The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day. A member of our recruitment team will provide more details.
Job Summary
This position is for a Jr Intune engineer to work in tandem with the Snr Intune Engineer supporting the day-to-day engineering activities within Configuration Management team. The individual will work closely with all teams within the Endpoint Engineering organization to support all Intune related technologies and peripherals, as well as offer engineering support and guidance to all other support teams within the overall Technology organization.
Major Responsibilities
+ Support the day-to-day engineering activities of all Intune policies & controls, endpoints, peripherals, and connectors
+ Mentor and guide level 2 staff and provide SME advice on all network operations center problem calls
+ Create and maintain documentation for responsible technologies including diagrams, SOPs, TSS , end user guides, etc.
+ Ensuring compliance across all Intune-managed devices
+ Troubleshoot till resolution customer issues in accordance with priorities set forth by the department.
+ Continuously document and review recommended best practices to aide in continuous improvement and decreasing Mean Time to Repair ( MTTR ).
+ Monitor the performance of the desktop infrastructure and make suggestions for improving efficiency.
+ Provide escalated technical support and training for Tier I and Tier II technical personnel.
+ Identify, design, and implement internal process improvements including re-designing infrastructure for greater scalability, optimizing service delivery and automating manual processes.
+ Contribute to current and future product development.
+ Provide timely, effective, clear, and concise communications.
+ Create and maintain departmental documentation.
+ Research and recommend innovative, and where possible, automated approaches for anything related to software packaging and deployment.
+ Provides guidance for configuration of endpoint protection (Microsoft Defender) and device restriction profiles.
Qualifications
+ 4-6 years’ experience with Microsoft Intune (Endpoint Configuration Manager)
+ Proficient in Microsoft Intune software administration, software packaging, software Deployments, Windows update Rings, Device Compliance, Device Configuration Profiles, ATP , Windows Defender Firewall rules, Defender Disk Encryption, EDR , ASR , Conditional Access, Certifications, Edge Enterprise mode, AutoPilot, ESP , Deployment profiles, Custom security profiles, DSC , Powershell, Powershell Modules, Custom roles, Storage containers, Azure Active Directory, Automation accounts, Runbooks.
+ Ability to work well in a team environment while at the same time able to answer deliverable independently with slim deadlines
+ Ability to work well under pressure and strong analytical and problem solving skills
+ 6-8 years supporting Windows OS, Windows Server, Networking, NetBIOS, and peripherals in an enterprise and distributed environment
+ Working knowledge of Print Server roles and functionality with experience with Follow-Me print a plus
+ Bachelor’s Degree in Information Technology or equivalent experience preferred
+ 3-4 years’ experience with Intune, Azure, AVD /W365, O365 administration and automation desirable.
The typical base pay range for this role is between $110K – $145K depending on job-related knowledge, skills, experience and location. This role may also be eligible for certain discretionary performance-based bonus and/or incentive compensation. Additionally, our Total Rewards program provides colleagues with a competitive benefits package (in accordance with the eligibility requirements and respective terms of each) that includes comprehensive health and wellness benefits, retirement plans, educational assistance and training programs, income replacement for qualified employees with disabilities, paid maternity and parental bonding leave, and paid vacation, sick days, and holidays. For more information on our Total Rewards package, please click the link below.
MUFG Benefits Summary (
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.
We are proud to be an Equal Opportunity Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate on the basis of race, color, national origin, religion, gender expression, gender identity, sex, age, ancestry, marital status, protected veteran and military status, disability, medical condition, sexual orientation, genetic information, or any other status of an individual or that individual’s associates or relatives that is protected under applicable federal, state, or local law.
\#LI-Hybrid
At MUFG , our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them!
Our Culture Principles
+ Client Centric
+ People Focused
+ Listen Up. Speak Up.
+ Innovate & Simplify
+ Own & Execute
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