Technical Support Engineer

Location

Stamford, CT | United States

Job description

Technical Support Engineer

Salary: $80k - $100k + Bonus

Location: Hybrid schedule - Stamford, CT

Position Overview:

Concrete Careers is supporting a client seeking a Technical Support Engineer to join the Customer Support team. We are growing rapidly via our best-in-breed cloud-native products and our second-to-none customer service.

Requirements:

·2-5 years of experience in technical support activities

· Hands on experience in SQL, Scripting (batch, shell, power shell etc.)

· Experience completed updates to the database manually

· Hands on experience in working with APIs (REST, SOAP)

· Prior experience in ETL (DTS, SSIS, Nifi)

· Hands on experience in XML/XSLT

· Azure, AWS, Google Cloud experience is a nice to have

· Ability to work independently and as part of a team. Good analytical skills

Job Responsibilities:

· Handle ad hoc requests from customers to import data into SQL from XML, CSV formats

· Build and support ETL pipe-lines using home grown tools and 3 rd party such as Ni fi

· Identify opportunities to automate, simplify repeat tasks and automate/script

· Act as a single point of contact for all data related troubleshooting questions from customer support team

Benefits:

· Full Benefits (Health, dental, vision)

·401k

· PTO, holidays

Job tags

Salary

$80k - $100k