Catering Operations Area Lead

Location

San Jose, CA | United States

Job description

The Catering Operations Area Lead will help facilitate the day-to-day meal operations at some of our biggest clients, transfer equipment from our office to client sites, and assist with administrative duties related to the scheduling and training of our On-Site Specialists, Multi-Site Specialists and Site Leads located throughout the region. The role will focus on departmental logistics, but at times will also cover On-site Specialists shifts when necessary. To be successful in this role you will need to be able to shift gears with a “can do” attitude. The ideal candidate is enthusiastic, eager-to-learn, has strong communication skills and is willing to take initiative to solve problems. This role will directly report to our Catering Operations Area Manager. 

What you will do:

• Cover planned absences as scheduled and cover unplanned absences as needed
• Schedule new On-Site Specialists to shadow current employees while ensuring consistency in quality and level of service provided
• Facilitate the inventory, ordering and transfer of Catering supplies from the Zerocater office to our various client sites throughout your assigned area
• Other tasks as designated by departmental management 

Qualifications for success:

• Experience training a group of employees
• Background in hospitality, food service, or similar customer-facing role
• Adaptable, detail-oriented, and able to stay focused and organized while multitasking
• True team player, willing to collaborate with others to ensure smooth execution
• Responsible and an attentive candidate that can work effectively with little supervision

Physical requirements:

• Able to lift at least 40 pounds
• Able to kneel, crouch and bend
• Able to walk up and down flights of stairs
• Able to stand & walk for 3-4 hours on shift
• A valid driver’s license and good driving record
• Ability to provide proof of COVID-19 vaccination 

Some client sites require you to be fully vaccinated for Covid-19. If you are presented with an offer of employment for one of these sites, you would be required to present proof that you are fully vaccinated as of your start date. Fully vaccinated is defined as two weeks after the last shot in a vaccination regimen. Some sites may also require a booster in a vaccination regimen. If you are not fully vaccinated, you would be eligible to work at a client site that does not require vaccination. 

Compensation:

• This is a full-time hourly position at $24 per hour
• You must have open availability which includes weekends and nights
• You will be covering the South Bay region
• A typical schedule is 30-40 hours per week

What we offer: 

Not only will you have the opportunity to grow your career with other food-obsessed colleagues who have a shared passion for creating delight for customers, but you will also work alongside a highly collaborative team that values leading with trust and respect, and taking smart risks.

• 401k match with immediate vesting
• 2 weeks of PTO, 9 paid holidays, 5 days of sick time, plus 8 hours of volunteer time 
• Low to no-cost comprehensive health insurance (Anthem Blue Cross)
• Dental & vision coverage
• Employer-paid life, short-term and long-term disability insurance 
• $100 monthly gym stipend
• Equity 

“The shared meal elevates eating from a mechanical process of fueling the body to a ritual of family and community, from the mere animal biology to an act of culture.”

- Michael Pollan

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

If you need assistance or an accommodation due to a disability, please contact us at [email protected]

Zerocater builds revolutionary corporate catering and cafeteria solutions employees love while saving companies millions of dollars as they transition to the hybrid workplace. With its Cloud Cafe, Hybrid Cafe, Managed Cafe, and Event Cafe products; Zerocater has built corporate cafeteria and office catering programs for companies of all sizes from growing startups to the Fortune 500. Thousands of companies like Robinhood, Datadog, Airtable, and McKinsey choose Zerocater for the customized, consistent, and diverse meal experiences its products offer, while also reducing costs by giving companies the flexibility to only pay for the employees who come into the office. Zerocater currently offers its corporate cafeteria and office catering products in the San Francisco Bay Area, New York, Chicago, Los Angeles, Boston, Austin, Denver, Seattle, and Washington D.C. with additional markets in the U.S. and Canada coming online every month. Since completing YCombinator in Winter 2011, Zerocater has raised $38.5M from leading investors including Cleveland Avenue, Remus Capital, Romulus Capital, Struck Capital, SV Angel, Keith Rabois, Yuri Milner, Paul Buchheit, and Justin Kan. For more information visit zerocater.com and follow @Zerocater on Facebook, Instagram, LinkedIn, and Twitter.
For more information, please visit: zerocater.com.

Job tags

Salary