Marina Manager

Location

Portland, ME | United States

Job description

The Marina Manager is an ambassador of the waterfront of Portland in the one of the most highly renowned marinas in the Northeast. The main duty of the Marina Manager is to manage the entire operation, including the docks, slips, fuel operation and team of emloyees, and to create an all-around great experience for our boaters by providing the highest level of customer service and exceeding their expectations. He or she also performs both administrative and managerial duties such as planning, coordinating, promoting, and managing the daily operations, facilities, and employees of the marina, our seasonal and transient boaters, and our community. Primary Responsibilities: Hires, leads, trains, supervises and oversees year-round and seasonal team. Assists customers in making reservations, boat slip assignments, develops relationships with boat owners and captains. Works closely with vendors, brokers, yacht captains and yacht owners and managers in the organization. Maximizes lineal footage in the marina and strategically makes best use of available dockage to sell out for the season. Uses computer softwares to manage reservations, profiles and folios. Works closely with marina office staff to handle seasonal dockage contracts and transient paperwork. Reconciles daily, weekly, monthly all transactions and maintains occupancy and revenue reports. Keep clean all equipment and facility. Inspect equipment for damage and safety. Open the facility, including but not limited to setting up equipment for daily use and facility maintenance. Close the facility, including but not limited to putting away all equipment, locking doors and setting alarm. Provide support for a variety of special events. Maintains professionalism and and a calm and courteous demeanor at all times. Responds to any urgent issues in a time sensitive manner and follows through. Is available all of the boating season and takes time off only in the off season. Must work well independently as well as report to executive team members and ownership. Must be willing to travel when necessary. Education and Training Requirements: Bachelor's / College Degree preferred At least 3 years work experience in a marina. Skills and Competency: Exceptional customer service skills. Ability to communicate effectively both verbally and in writing with staff, employees and public. Knowledge of dock construction and repair. Good analytical and problem-solving skills. Basic computer skills. Must be able to swim. Must be able to stand and walk long periods of time. Must be able to lift, carry or push 50 lbs. Must be able to speak, read and write English. This is a full time position with benefits. Please send your resume when applying for this position. We are an equal opportunity employer. All are encouraged to apply. Opportunities for further growth with this very quickly growing, reputable company.

Job tags

Salary