Location
Hartford, CT | United States
Job description
Seeking a new job opportunity in the Hartford area? Don’t miss this role! Dahl Consulting is currently partnering with a leader in the insurance industry. We work one-on-one with great candidates to help connect them with local employment opportunities. This company is hiring a Help Desk for a contract position! Interested? Get more details below.
- Contract Duration: 6 months
- Worksite Location: Hartford, CT
What you’ll do as a Help Desk: - Troubleshoot problems and provide a timely resolution
- Answer calls related to PC and host applications, hardware capabilities, and connectivity problems
- Understand established service level agreements, and effectively work to meet or exceed those standards
- Provide Windows 10, MS Office 365, ServiceNow Ticketing System, iPhone and Android support
- Develop and maintain effective partnerships across the organization
- Influence management, peers, and customers through an inclusive style and recognition of their abilities and knowledge.
What you'll bring to the Help Desk role: - Ability to balance individual and team responsibilities
- Exhibits objectivity and openness to others’ views
- Good listening techniques and the ability to maintain a positive attitude
- Demonstrates an attitude of cooperation and attention to customer needs and skill level through superior telephone skills
- Displays a strong empathy for the customer through an attitude of cooperation and timely attention to the customer’s needs
Take the first step on your new career path! To submit yourself for consideration for this role, simply click the apply button and complete our mobile-friendly online application. Once we’ve reviewed your application details, a recruiter will reach out to you with the next steps! For questions or more information about this role, please call our office at (651) 772-9225.
As an equal-opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!
Job tags
Salary
