Unified Communications Engineer

Procession Systems

Location

Las Cruces, NM | United States

Job description

GENERAL DUTIES:

Designs and defines system architecture for Compunetix Mission Voice Platform (MVP). To include cross site NETS and IP Spans
Participate in launch ICE and dress rehearsals.
Provision instruments, support call scheduling, end-point troubleshooting, real-time launch console support, and end-user training
Tier 3 Network support of Cisco and Juniper equipment in support of Mission Critical Voice CAN/LAN/WAN
Develop and document Mission Critical Voice SOPs for engineers and Knowledge Base articles for end-users
Work with industry providers from other Government agencies and commercial providers to ensure seamless call performance
Reviews completion and implementation of system additions and/or enhancements and makes recommendations to management and/or clients

REQUIRED QUALIFICATIONS:

Experience with Cisco Unified Call Manager
Experience with VMware ESXI platform
Experience with designing QoS policies over WAN
Experience with engineering Compunetix Mission Voice Platform
Experience with maintaining Compunetix Mission Voice Platform
Experience with Cisco ISO
Experience with Juniper JUNOS
Experience with PBX is desired
Experience building/managing servers in the AWS (Amazon Web Services) environment is desired
Experience with managing work tasks via tools such as JIRA and ServiceNow
System configuration based on security guidelines such as DISA STIGs

CLEARANCE:

Job tags

Salary