The LaSalle Network Inc
Location
Massachusetts | United States
Job description
Customer Service Manager Responsibilities:
Efficiently handle and process incoming quotes from vendors
Check account statuses, update account information, and input new customer data into the system
Manage new machine orders, including follow-ups, PO receiving, and invoice requesting
Collaborate closely with the controller to send invoices to customers and maintain up-to-date accounts receivable status
Directly communicate with customers to manage standalone orders effectively
Undertake various office tasks such as shipping/receiving packages, answering telephones, filing documents, and ordering office supplies
Collaborate with the logistics team and customers to manage all shipments and related documents
Assist with service warranties, installations, work order assignments, and part ordering when necessary
Customer Service Manager Requirements:
Bachelor’s Degree from an accredited university
Previous experience with CRM tools is preferable, but not required
Prior experience in the machine tool industry is preferred
Proficient to advanced use of Microsoft Excel
Strong interpersonal skills
Ability to thrive in a fast-paced environment
Anticipate a typical office setting with periodic exposure to manufacturing environments. Manufacturing settings may present potential hazards such as noise, electricity, chemicals, heavy equipment, and both automated and manual machinery
If this sounds like the right opportunity for you, please apply today!
Thank you,
Tamara Ledogar
Project Manager
LaSalle Network
LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries. LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets.
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Job tags
Salary
$50k - $60k
