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Location

Reno, NV | United States

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Job description

Armed Officer / Manager Reno Nevada

About the Company:

Security Services Northwest, Inc., (SSNW) is your full-service security company. Founded in 1977, we offer professional and complete security services for residential, commercial, and industrial customers in Washington, Oregon, California, Nevada, and Alaska.

SSNW is a nationally recognized supplement for Department of Defense anti-terrorism force protection.

From providing armed and unarmed security officers and patrol services to installing burglar alarms and camera systems, SSNW provides our customers with the highest level of service. We have an exceptional, experienced team to assist you in mastering your skills, with great growth opportunities.

If you are passionate about always doing your best work, making an essential contribution, and serving with kindness and humility, please consider applying today! People are at the heart of our business, and we are always looking for new folk to join our family of professionals!

Summary of Duties and Responsibilities

This position manages real-time operations that facilitate the maximization of resources to achieve customer satisfaction, productivity, schedule adherence, and economic goals. This position is a combination of Security Officer and Regional Coordinator. As a Security Officer, you are responsible for standing post and performing the essential job functions as stated. You report to Eric Sortland, the Director of Operations, and Joe D’Amico, President.

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• Employee Assistance Program
• Paid Time Off
• Paid Holidays
• Succession Planning
• $30.00 hourly rate of pay.

SSNW is a drug-free workplace.

General Responsibilities

• Accounts for day-to-day operations of the regional team, assisting the Director of Operations with managerial and administrative duties. Maintains communication between the staff and the Director of Operations.
• Maintains communication between the branch and management by preparing any reports of operations and productivity.
• Maintains communication with client-designated points of contact at each location.
• Assists the scheduler to ensure all shifts are covered.
• Assists staff by phone email or text as needed—and must be available for emergency assistance 24/7.
• Stands post as needed.
• Writes and submits Post Orders to the Director of Operations for review and upload.
• Maintains unarmed/armed Nevada security license.

Training Responsibilities

• Conducts Site Checks.
• Supports, guides, and trains staff as needed.
• Assist in training staff regarding operations and policies.
• Ensures employees acknowledge and comply with Post Orders.
• Helps run FTO program.

Safety Responsibilities

• Assists in managing the security and safety of our clients by analyzing security and safety policies and procedures.
• Assists in disseminating suspect information to the staff when required.
• Ensures record and submission of all incidents and use of force situations through the proper channels.
• Attends weekly operations meetings via Zoom.
• Helps set up new accounts in all geographical areas of responsibility (AOR).
• Review incident reports on Trak Tik (security officer-utilized software) that have been approved by supervisors and then forward reviewed reports to clients or Director of Operations.
• Manage onboard and offload of employees into Lighthouse.
• Assist with the academy as needed and conduct training in certified categories.
• Assist with scheduling as needed.
• Ensure compliance with all SSNW quality standards, policies, and procedures. Conduct site assessments and write POS.

Skills / Abilities

• Basic computer skills in Microsoft Office.
• Basic computer skills in navigating websites and applications.
• Be flexible—if Joe can put on a uniform for the company, then so can you—so can we!

Compensation / Schedule

• Anticipate 50-60 hours per week.
• Be ready and willing to work swing, night, and day shifts with prior knowledge and agreement.

SSNW is an Equal Opportunity and Affirmative Action Employer. This company will provide equal opportunity to all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Information collected regarding categories as provided by law will in no way affect the decision regarding an employment application. SSNW is committed to working with and offering reasonable accommodation to job applicants with disabilities. If you need assistance or accommodation due to disability for any part of the employment process, please contact us at [email protected].

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