Comfort Inn Grove City - Columbus South
Location
Grove City, OH | United States
Job description
We are in search of a passionate and highly motivated General Manager for our Comfort Inn Grove City location!
You will lead the team with a professional and positive attitude with the day-to-day operations: administration, breakfast, front desk, housekeeping, laundry, maintenance, night audit, revenue management, and sales.
PRIMARY RESPONSIBILITIES
- Create an efficient, professional, and upbeat culture
- Establish personal and team goals and execute plans to achieve them
- Hire optimistic team members and provide constructive criticism
- Complete annual reviews promoting advancement for future leaders
- Thoroughly know and implement brand standards, and brand QA Inspection expectations
- Adhere to management company policies and procedures, and demonstrate strong moral principles
- Ability to complete routine accounting procedures for the corporate office accurately and on time
- Report incidents verbally and written to regional management and the corporate office
- Inspect guestrooms and public areas inside and outside of the property for safety, cleanliness, and appeal
- Engage with guests to solicit their feedback to address immediate concerns and prevent issues from repeating
- Improve profit and minimize loss by analyzing financial statements frequently
- Know competitor hotels' strengths and weaknesses, and establish relationships with them
REQUIREMENTS
- Minimum 2 years of proven successful (hotel) management experience
- Exceptional customer service, and problem-solving skills, while focusing on problem avoidance
- Professional and kindhearted communication skills; email/written and verbal
- Powerful leadership competence, contributing to overall team member retention
- Ability to take ownership of problems that arise and overcome them with minimal direction
- Knowledge of basic accounting skills and computer programs
- Push, pull, lift and or carry objects up to 40+ pounds, walk upstairs, long distances, and or stand for long periods at a time
- Pass an FBI and BCI background check, and random drug screening
EOE
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