Emonics LLC
Location
Maryland | United States
Job description
Job Description:
The Lead UX designer will work with Baltimore City IT (BCIT), agency partners, and residents to iteratively design the City of Baltimore website with human-centered design practices.
You will:
Own the design process and standards for the Baltimore City website
Own and manage updates to the City's Digital Style and Content Guide
Work with agency content managers and designers to identify user needs and ensure agency design and UX meets those needs
Lead and conduct user experience (UX) research and design
Lead design sessions to gain insights into user behavior
Translate user insights into digital interactions
Create personas and other design process artifacts through user research and data
Define interaction models and evaluate success
Develop workflows, wireframes and prototypes related to user needs
Visually design digital graphics, user interfaces, and team presentations
Work closely with the development team to build and test new experiences on the City website
Build trust and partnerships by working alongside agency partners
Help grow the City's human-centered approaches and spread design best practices in collaboration with web professionals across City agencies
Education and Experience:
At a minimum, you have:
Five (5) years of experience in user experience (UX), user interface (UI), and/or service design; experience in digital strongly preferred
Deep empathy and understanding of equity and inclusiveness, particularly as these show up in technology
Experience implementing accessibility standards in digital products
Exceptional written, verbal, and visual communication skills
The following are desirable experiences or traits, but we don't expect you to have all of them. If you can demonstrate you're capable of fulfilling the role as described above, please apply!
Comfort in high-pressure, fast-paced environments and an entrepreneurial spirit
Deep familiarity with design frameworks
Experience leading human-centered design workshops
Familiar with interaction design and information architecture
Knowledge of front-end development is a plus
Strong organizational and interpersonal skills
Skills Requirements:
At a minimum, you have:
Five (5) years of experience in user experience (UX), user interface (UI), and/or service design; experience in digital strongly preferred
Deep empathy and understanding of equity and inclusiveness, particularly as these show up in technology
Experience implementing accessibility standards in digital products
Exceptional written, verbal, and visual communication skills
The following are desirable experiences or traits, but we don't expect you to have all of them. If you can demonstrate you're capable of fulfilling the role as described above, please apply!
Comfort in high-pressure, fast-paced environments and an entrepreneurial spirit
Deep familiarity with design frameworks
Experience leading human-centered design workshops
Familiar with interaction design and information architecture
Knowledge of front-end development is a plus
Strong organizational and interpersonal skills.
Job tags
Salary
