Location
Eau Claire, WI | United States
Job description
The Job We are looking to add a team member to assist our service shop with looking up various parts on automobiles. We will train you to use our systems. From checking in parts orders, to fulfilling orders this is a job where the days are varied and usually go by very fast. We have a great team environment and our parts department is filled with employees that have great experience and are willing to help. Having automotive knowledge is very helpful, but not a must.Benefits
- Medical Plan
- Dental Plan
- Paid Training
- Vision Plan
- Short & Long Term Disability
- Paid Life Insurance
- Paid Vacation Time
- 401(K) Plan
- Discounts on vehicles, parts, and service
- Opportunities for advancement
Responsibilities* Oversee the parts sales process from start to finish.
- Communicate with staff and customers in a friendly and professional manner.
- Converse effectively/efficiently regarding customer parts status.
- Read and understand the parts catalog when looking up and speaking to specific parts.
- Answer phone calls, provide price quotes and other information to customers.
- Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate.
- Provide high level service to both internal and external customers.
- Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock.
- Notify parts manager of out-of-stock parts or shop materials that need immediate attention.
- Locate out-of-stock parts from outside source and submit an emergency order, if necessary.
- Make sure all internal requests for parts are billed on service repair order.
- Receive payment from retail customers or obtains credit authorization.
Qualifications* High School Diploma or equivalent and prior auto parts sales experience (preferred)
- Familiarity with automobiles is a plus
- Eager to improve in a dynamic work environment
- Strong interpersonal and time management skills
- Valid driver's license and clean driving record
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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