Product Manager - eCommerce
Location
Bronx, NY | United States
Job description
Description
At Baldor, we ask all of our applicants to complete a Culture Index Survey as part of the interview process. In order to save time, please copy and paste the link below into a Google browser and follow the instructions to complete the survey.
** Please note that you still must complete the Application on this page before or after clicking the link below to complete the Culture Index survey. Company Overview: Baldor Foods is the leading wholesale distributor for restaurants, hospitality event spaces and cafes, and food retailers on the East Coast. Our hubs are based in NYC, Boston, Philadelphia and Washington, D.C. Our Mission is to deliver quality ingredients, innovative solutions and seamless experiences that ensure the success of our partners throughout the food distribution supply chain. Our users include chefs, food purchasing managers, retail buyers, and internal users such as delivery drivers, route planners and warehouse leaders.
Baldor Foods is growing, and we are investing in building our product practice, digital experiences and capabilities for end user customers and internal users. The Product Organization is a dynamic group of Product Leaders responsible for B2B shopping on payments and financing solutions for our customers, plus supply chain enablement across our wholesale distribution business. We are investing in our digital evolution and building our next generation of product leaders at Baldor!
Our Product Organization works across all aspects of our operation including Web and Mobile App, Customer Acquisition, eCommerce, Customer Communications, Customer Service, Invoicing, Accounting, Demand Planning, WMS, and more.
Job Overview: As a Product Manager - eCommerce (Web and Mobile App) at Baldor, you will be responsible for the end-to-end management of a product and user experience within our product and software ecosystem. You will collaborate with cross-functional teams, including engineering, design, data analytics, marketing, operations, and sales, to develop and execute product strategies that align with the company's vision and goals. Your primary objective will be to deliver high-quality products that exceed customer expectations and drive business value.
Responsibilities: - Develop and execute the product strategy, roadmap, and vision, considering user needs, market trends, and business objectives.
- Conduct market research, competitor analysis, and customer interviews to gather insights and identify product opportunities and gaps.
- Define product requirements, specifications, and user stories to guide the development process.
- Collaborate closely with the engineering and design teams to ensure timely and successful product delivery.
- Prioritize and manage the product backlog, making data-driven decisions to maximize value and optimize resource allocation.
- Work closely with the marketing, sales, and operations team to develop go-to-market strategies, including positioning, messaging, and user adoption.
- Monitor and analyze key product metrics, such as user engagement, adoption rates, product health and business impact, and take appropriate actions to drive product improvements.
- Lead cross-functional teams during product launches, ensuring smooth coordination and alignment across departments.
- Act as a product evangelist, both internally and externally, by delivering presentations, demos, and trainings to stakeholders and customers.
- Be a product leader with the Baldor team by staying up to date with industry trends, emerging technologies, and best practices in product management, and apply them to enhance our product offerings.
Qualifications: - Bachelor's degree in a relevant field (e.g., Business, Engineering, Computer Science), or equivalent practical experience.
- Proven experience as a Product Manager or similar role, preferably in fields related to these roles - eCommerce, Marketplace, Operations, Supply Chain, Logistics, WMS, Payments
- Strong understanding of product management principles, methodologies, and best practices.
- Demonstrated ability to develop and execute product strategies, including market analysis, competitive positioning, and customer segmentation.
- Excellent analytical and problem-solving skills, with the ability to use data to drive decision-making.
- Effective communication and interpersonal skills, with the ability to collaborate with cross-functional teams and influence stakeholders at all levels.
- Technical background and familiarity with software development processes, preferably with Agile/Scrum methodologies.
- Strong project management skills, with the ability to prioritize tasks, manage deadlines, and adapt to changing circumstances.
- Proactive and self-motivated, with a passion for innovation and a desire to create exceptional products.
- Experience with Product and Technology tooling is a plus, such as JIRA, Confluence, MIRO, etc.
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