Location
Miami, FL | United States
Job description
Company Overview: Scentiment is pioneering a new era in the fragrance industry, driven by our mission to democratize luxury scents. With a firm commitment to equality and inclusivity, we celebrate the profound impact of scent on human experiences. Our fragrances, carefully crafted to capture emotion through aroma, while telling a beautiful story of allure.
We are seeking a dedicated and experienced Warehouse Manager to join our team and oversee the day-to-day operations of our warehouse facility.
Role Overview: The Warehouse Manager serves as a pivotal figure in overseeing and optimizing daily warehouse activities to ensure compliance with company policies and safety regulations. Responsible for orchestrating efficient workflows, maximizing productivity, and maintaining warehouse functionality, this role involves expertise in ecommerce order fulfillment, product assembly, team management and warehouse SOP development. The position includes coordinating packaging, resolving order discrepancies, ensuring quality control, and spearheading SOP enhancements. Additionally, the Warehouse Manager oversees hiring and training new staff, leading a team, fostering collaboration across departments, and optimizing warehouse layout and inventory placement to align with evolving business needs and product demands.
Key Responsibilities:
- Oversee and coordinate daily warehouse activities, ensuring compliance with company policies and safety regulations.
- Plan and implement efficient workflows to optimize order fulfillment processes and maximize productivity.
- Monitor inventory levels, conduct regular stock audits, and ensure accurate stock counts through periodic cycle counts.
- Maintain cleanliness, organization, and overall functionality of the warehouse facility.
- Implement new technology solutions such as warehouse management tools and automations to bring more efficiency to the warehouse
Ecommerce Order Fulfillment:
- Manage the packaging and shipping process for ecommerce orders using warehouse management softwares and Shopify.
- Coordinate order picking, packing, and labeling to ensure timely and accurate order fulfillment.
- Collaborate with the customer service team to resolve any order-related issues or discrepancies.
- Implement quality control measures to ensure the accuracy and integrity of each order before shipment.
Product Assembly:
- Maintain proper documentation and records of batch numbers, expiration dates, and other relevant information.
- Train and guide warehouse associates on fragrance oil bottling techniques and safety procedures.
- Coordinate with the procurement team to ensure an adequate supply of raw materials.
Warehouse SOPs and Workflow Optimization:
- Develop, review, and continuously improve Standard Operating Procedures (SOPs) for various warehouse operations, including receiving, picking, packing, and shipping processes.
- Collaborate with departmental heads to identify bottlenecks and inefficiencies within warehouse workflows, devising and implementing solutions to streamline processes.
- Conduct regular assessments and audits of existing SOPs, ensuring alignment with industry best practices, company goals, and regulatory requirements.
- Train and educate warehouse staff on newly implemented SOPs, ensuring comprehension and adherence to defined procedures.
- Utilize data analytics and performance metrics to evaluate the effectiveness of warehouse procedures, making data-driven decisions to optimize workflows and enhance operational efficiency.
- Develop and implement strategies for inventory placement, considering factors like product velocity, picking frequency, and storage capacity.
- Act as a subject matter expert in warehouse SOPs, providing guidance and support to team members to ensure consistent adherence to established protocols.
Team Leadership and Collaboration:
- Hire and train staff
- Lead and motivate a team of warehouse associates, providing guidance, training, and performance feedback.
- Foster a positive and inclusive work environment, promoting teamwork and continuous improvement.
- Collaborate with cross-functional teams, including logistics, procurement, and sales, to meet customer demands and resolve any operational issues.
- Identify opportunities for process improvements and implement appropriate changes to enhance warehouse efficiency.
Warehouse Layout Optimization:
- Analyze the warehouse layout to maximize space utilization, streamline operations, and improve the overall efficiency of product storage and retrieval.
- Develop and implement strategies for inventory placement, considering factors like product velocity, picking frequency, and storage capacity.
- Collaborate with the warehouse team to establish designated zones for different product categories, ensuring a logical and efficient workflow from receiving to shipping.
- Regularly assess and update the warehouse layout based on changing business needs and product demands.
Qualifications and Requirements:
- Minimum of 3 years of experience in warehouse management, preferably in an ecommerce or retail environment.
- Proven experience in managing inventory, order fulfillment, and shipping processes.
- Familiarity with warehouse management softwares such as Finale Inventory or similar platforms.
- Strong organizational and multitasking skills, with the ability to prioritize tasks and meet deadlines.
- Experience in creating and optimizing warehouse SOPs and workflows
- Excellent attention to detail and accuracy in handling inventory and order-related information.
- Effective leadership and communication skills to motivate and guide a team of warehouse associates.
- Ability to adapt to a fast-paced environment and work well under pressure.
Join Scentiment as the Warehouse Manager and become an integral part of our growing team. We offer a supportive work environment that encourages professional growth and development.
To apply, please submit your resume and cover letter highlighting your relevant experience and qualifications.
Job tags
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