Location
Philadelphia, PA | United States
Job description
Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)
Job Summary
As a Platform Product Manager, you will play a pivotal role in defining and executing the product strategy for our commerce platform, ensuring it aligns with the overall business objectives. You will be responsible for understanding market trends, customer needs, and technology advancements to develop a roadmap that drives the success of our platform. Collaborating with cross-functional teams, you will lead the product development lifecycle, from ideation to launch, while maintaining a focus on delivering a seamless and valuable user experience.
Job Description
This team is based in our cutting-edge Comcast Technology Center in Philadelphia and collaborates in-person on a hybrid schedule.
Key Responsibilities
Strategy Development:
- Define and articulate the product vision and strategy for the platform, aligning it with the company's overall goals and objectives.
- Conduct market research, competitor analysis, and stay informed about industry trends to inform product decisions.
Roadmap Planning:
- Develop and maintain a comprehensive product roadmap to drive product revenue, outlining key features, enhancements, and milestones.
- Prioritize features based on market needs, business goals, and technical feasibility.
Cross-Functional Collaboration:
- Collaborate with engineering, design, marketing, sales, and customer support teams to ensure a cohesive and successful product development process.
- Communicate effectively with stakeholders, keeping them informed about the product roadmap and progress.
Requirements Definition:
- Work closely with stakeholders to gather and prioritize product requirements, ensuring a deep understanding of user needs and pain points.
- Translate high-level business objectives into detailed product requirements and specifications.
Agile Development Leadership:
- Lead agile development processes, including sprint planning, backlog grooming, and regular sprint reviews.
- Be the voice of the customer within the development team, ensuring that the product meets user expectations.
Performance Analysis:
- Define key performance indicators (KPIs) and metrics to assess the success of the platform.
- Conduct regular analysis of product performance, user feedback, and market trends to iterate on the product strategy.
Product Launch and Marketing:
- Develop go-to-market strategies in collaboration with marketing teams for product launches and feature updates.
- Work with sales teams to provide product training and support for successful customer adoption.
Qualifications:
- Bachelor's degree in business, computer science, engineering, or a related field. MBA is a plus.
- Proven experience as a Product Manager, preferably with a focus on platform products.
- Prior experience in a leadership role with one or more direct reports
- Strong analytical and problem-solving skills.
- Experience as people leader
- Excellent communication and interpersonal skills.
- Familiarity with agile development methodologies.
- Ability to thrive in a dynamic and fast-paced environment.
- Experience with B2B and enterprise software is a plus.
T his position is ineligible for visa sponsorship. To be considered for this role, you must be legally authorized to work in the United States and not require sponsorship for employment now or in the future.
Core Responsibilities
- Collaborates with cross-functional teams to launch new services, features and enhancements on time and within budget. Serves as a subject-matter expert for assigned products.
- Assesses needs and opportunities for new products through research and feasibility analysis. Manages, gathers and analyzes competitive intelligence data for product lines.
- Participates in product modification, cost reduction, margin analysis, advertising and promotion, forecasting, product positioning and pricing strategies.
- Develops goals, budget and strategic business plans. Recommends ways to expand sales and profitability.
- Manages the product planning and scheduling process according to sales volume, inventory requirements and materials availability.
- Establishes and implement policies and procedures needed to achieve goals. Develops, mentors and trains Specialists to ensure department work performance and objectives are met.
- Develops and manages product offerings to customers as well as working with other groups within the company to develop and support cross-functional strategy and product rollouts.
- Assists in developing product roadmaps and identifies new product offerings.
- Identifies and gathers potential product ideas, technologies and business opportunities that can be integrated into the current product line and recommends exploration of future products and opportunities.
- Consistent exercise of independent judgment and discretion in matters of significance.
- Other duties and responsibilities as assigned.
Employees at all levels are expected to:
- Understand our Operating Principles; make them the guidelines for how you do your job.
- Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
- Win as a team - make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
- Drive results and growth.
- Respect and promote inclusion & diversity.
- Do what's right for each other, our customers, investors and our communities.
Disclaimer:
- This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.
Please visit the benefits summary on our careers site for more details.
Education
Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Certifications (if applicable)
Relative Work Experience
10 Years + Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
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