Location
Redmond, WA | United States
Job description
- Lead engineering investigations to bring quicker issue resolution to support impacting enterprise customers and improve customer experience.
- Build solutions, help create tools, help automate issue detection and diagnosis, to enable customers or support to self-resolve the issue.
- Able to work well in challenging situations while exhibiting flexibility and ability tolerate and manage through ambiguity and uncertainty.
- Represent Microsoft and communicate with corporate customers to provide in-depth technical support for complex escalated problems identified in Microsoft software products or services and manage relationships with those customers.
- Occasionally, these problems will not only be technically complex, but will be politically charged situations requiring the highest level of customer focus skills
- Ability to optimize complex SQL queries for PostgreSQL, including query analysis and index optimization.
- Experience in diagnosing and resolving performance issues, including query execution plans and resource utilization
- Proficiency in monitoring and optimizing PostgreSQL performance using tools like pg_stat_statements, pg_stat_activity, and EXPLAIN ANALYZE and familiarity with PostgreSQL extensions.
- Knowledge of performance tuning parameters and settings
- Ability to write scripts in languages like Bash, Python, or PL/PG SQL to automate routine PostgreSQL tasks, such as maintenance, monitoring, and data migrations
- Strong troubleshooting skills to diagnose and resolve complex PostgreSQL database issues, including database corruption, data integrity problems, and connectivity issues
- Knowledge of PostgreSQL scaling techniques, including table partitioning and sharding strategies
- Superior problem solving and troubleshooting skills, an ability to use various data collection tools and methodologies to analyze problems and develop solutions
Job tags
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