Program Assistant

Location

Lynn, MA | United States

Job description

PROGRAM ASSISTANT

Job Description
Salary Range: $40k - 44k at 32hrs a week + benefits

TO APPLY: Please send a resume and cover letter to [email protected] . SUBJECT: Program Assistant

Primary Purpose of Position
Raw Art Works is seeking a well-rounded individual to join the team. The Program Assistant
works hand in hand with RAW's Senior Creative Director and RAW's Senior Program Manager
to support the execution and exceptional creative and programmatic work happening at RAW
and in the community. Candidates should have excellent communication and interpersonal skills
including a warm, welcoming manner, patience, and a strong desire to support staff and youth.
This individual will be able to demonstrate strong communication skills, emotional intelligence,
and the ability to sustain trusted relationships with a wide array of people.

Essential Functions
● Supporting Outreach, enrollment, and recruitment efforts
● Field inquiries of those interested in RAW programs and collaborations, including
schools, organizations, and parents of youth.
● Maintain professionalism when communicating with families, via email and/or phone.
● Salesforce database maintenance; Monitoring program attendance; follow-up
communications with families.
● Door duty - welcoming youth into RAW for their group times daily.
● Attend community engagement events - track interested families/youths, and gather
information to support recruitment.

Artwork Management and Event Support
● Supports the management of RAW archives and artworks.
● Labeling artwork to return to youth and/or install in the community.
● Digitizes works before they are returned to create a robust catalog of RAW's creative
work and model.
● Assists with the execution of RAW events throughout the year such as Big Thanks,
BASH, and open houses.
● Supports logistics and creative work surrounding the curation of RAW's annual exhibit
and screening.

Administration
● Support Program Director with tracking staff and reporting expenses.
● Review and maintain information within the Google Drive folder (e.g.: schools, events,
resume, cover letter, portfolio, and school requirement).
● Supports and organizes resources, training material, and evolving content that feeds into
RAW's model and curriculum for all PTeam members.

Non-Essential Functions
● Attends periodic staff meetings and training sessions.
● Complies with proper paperwork procedures, prompt follow-up communications, and
departmental policies.

Requirements and Qualifications
The following are the suggested qualifications for the Program Assistant role at RAW. Studies
have shown that marginalized groups are less likely to apply for jobs unless they believe they
can perform every qualification. RAW is most interested in finding the best candidate for the job
- not just candidates who check all the boxes. All are encouraged to apply.
● Excellent interpersonal skills and embraces cross-cultural values. Ability to show
understanding and patience when dealing with staff and the public.
● Excellent word processing and spreadsheet with Microsoft Office and Google Sheets.
● Excellent oral, written, and artistic communication skills. Ability to work independently
and with a team.
● Exceptional level of personal organization, with strong project/process planning skills.
Able to multitask in a fast-paced environment. Able to handle multiple tasks and
consistently meet deadlines without sacrificing quality.
● We are looking for someone with energy, enthusiasm, and commitment, who holds
themselves to a high standard of professionalism.
● This position requires handling sensitive youth data, hence the candidate must maintain
confidentiality.
● Detail-oriented.
● Flexibility and willingness to occasionally work outside of regular hours.
● Individual who demonstrates a strong commitment to RAW's mission, vision, values, and
strategic plan, and will work collaboratively with a management team of senior
professionals.
● Strong organizational and time-management skills, with the ability to set priorities and
limits in order to accomplish tasks and meet deadlines.
● Fluency in a language other than English, especially Spanish, Vietnamese, or Khmer, is
highly desired.

Physical Requirements:
This is a sedentary job by nature. Occasional physical requirements may include the ability to
sit for extended periods, use a computer, and engage in effective communication.
Internal and External Contacts:
● Interfaces regularly with the general employee population in person.
● Interfaces regularly with members in person and on the phone.

Reporting Structure:
This position reports to the Senior Program Manager

Qualification Requirements:
To perform this job successfully, an individual must be able to perform each essential function in
a satisfactory manner. The requirements listed above are representative of the knowledge, skill
and/or ability required. Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.

Hiring Process:
● This role will remain open until it is filled, and interviews will happen on a rolling basis
with RAW staff and hiring managers.
● If RAW would like to learn more about a candidate, the first step in the process will be an
initial screening call (or Zoom) with the hiring manager at RAW.
● Second step will be an in-person interview with the hiring manager and the Deputy
Director or other relevant staff member.
● The third step will either be a job offer from the hiring manager or a final interview to
answer any additional questions from the candidate or RAW staff.
● Salary and benefit negotiations can take place after the job offer is received.
● Once salary and benefits have been agreed upon, a revised job offer will be signed by
both the candidate and hiring manager at RAW.

TO APPLY: Please send a resume and cover letter to [email protected] . SUBJECT: Program Assistant

Job tags

Salary

$40k - $44k