Location
Los Angeles, CA | United States
Job description
As a Concierge you will perform administrative activities including opening, sorting, and routing of incoming calls, mail and making preparations for outgoing correspondence, mail and packages. You will coordinate the receipt, storage, and issuance of stationary, office supplies and lead all aspects of periodic inventories and reorders items. You are also the first point of contact for internal facilities issues and does the logging of maintenance, attendance, and cleaning for office/location services.
What You’ll Do:
- Receive and direct incoming calls and visitors to appropriate personnel /space. This includes and is not limited to checking voicemails and front desk inbox daily.
- Tackle routine issues and problems accordingly.
- Provide general hospitality services and maintaining a client-ready reception area, conference rooms and other shared areas. This includes and is not limited to, wiping down desk, tables, and fluffing pillows, couch cushions, etc.
- Request building and parking access, equipment, and vendor COIs for access to building and suite.
- Perform general clerical duties such as retrieving, distributing, and tracking packages, posting mail, and arranging messenger.
- Troubleshoot regarding missed deliveries. This includes but is not limited to connecting delivery service(s), personal, courier, etc.
- Schedule and coordinate meetings held within the office to include conference room reservation, equipment needed for meetings, catering, and sound.
- Coordinate the accurate maintenance and stocking of office equipment to include copiers, phone systems, printers (color and B&W), pantry, storage room, wellness room, restroom - tackle minor equipment problems independently; this includes but is not limited to calling vendor to come out and look at the machinery after personal troubleshooting and communicating with management before outsourcing vendors.
- Oversee, keep record, and maintain the correct maintenance of off-site storage records (tape back-up and hard copy with Iron Mountain) – Familiarizing yourself with company document retention policies and procedures.
- Supervise relationships with vendors that provide services and goods to the office.
- Assist in the completion of the office Business Continuity plan.
- Follow basic work routines and standards in application of work. This includes and is not limited to daily checking conference and work rooms to make sure empty rooms have all doors open, surfaces are wiped down, dishware removed and placed in the kitchen, stocking kitchen with beverages and snacks twice daily, keeping kitchen clean and tidy, checking in guests, etc.
- Deliver your own output by following defined procedures / processes under close supervision.
- Use interpersonal skills to exchange straightforward, professional information.
- Answer common inquiries or complaints from clients, co-workers, and/or supervisors.
Job tags
Salary
