IT Support Year-Round Internship
Location
Eau Claire, WI | United States
Job description
DEPARTMENT: IT SUPPORT
LOCATION: GENERAL OFFICE, EAU CLAIRE, WI
REPORTS TO: TEAM LEAD, SENIOR MANAGER
TRAVEL REQUIRED? NONE
POSITIONS SUPERVISED: NONE
PAY RANGE: $17.25/HOUR
Why Work for Menards?
• Profit Sharing & Team Member Discount
• Highly collaborative work environment
• Monday – Friday work week
POSITION SUMMARY: The IT Support Intern is responsible for providing equipment repair assistance to the Menards’s stores; along with being an integral part of the IT Support team. You will assist in troubleshooting, repairing, and preventative maintenance work on the technical equipment; while also gaining great infrastructure technology experience.
The schedule for this position is flexible and we work with your school schedule! The position requires 15-20 hours per week between 8:00 a.m. – 5:00 p.m. Monday-Friday.
PRIMARY RESPONSIBILITIES:
• Repair and configure hardware and peripheral components such as printers, monitors, keyboards, battery backups
• Repair and perform maintenance on company owned computers and peripherals
• Perform generic and basic tests on connectivity and application launches
• Repair and troubleshoot tablets of various models and sizes
• Recommend or perform remedial actions to correct problems and documents issues
• Enter commands and observe system functions to verify correct system operation
• Use an electronic system to document work in progress, completed work and other necessary tracking information;
submit information on a timely basis to department management • Follow established company policies regarding safekeeping and security of equipment under repair
POSITION REQUIREMENTS: • Pursuing Associate or Bachelor Degree in Information Technology, Networking, Communications Technology, or equivalent field
(Candidates must be enrolled in a College/University)
• Excellent performance interpersonal skills; customer service skills; organizational skills; and verbal and written communication skills
• Excellent analytical skills for problem determination and resolution
• Ability to remain calm and courteous in demanding situations
• Ability to manage multiple priorities
• Ability to work independently, as well as with a group
• Must work within normal office hours at the Corporate Office in Eau Claire, WI (remote work is not offered)
• Candidates must be eligible to work in the United States, presently and in the future, without sponsorship
Job tags
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