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Location

New Brunswick, NJ | United States

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Job description

Position Summary:

Rutgers, The State University of New Jersey, is seeking a Business Analyst/Report Writer for University Enrollment Services. Under the supervision of the Assistant Director of Information Technology, the incumbent will join a growing team responsible for business process analysis to continuously improve enterprise admissions applications utilized by University Enrollment Services- UES and external department staff and faculty such as the Student Information System- SIS and Customer Relationship Management- CRM system. The position requires gaining an understanding of the technical architecture, data dictionary, and integrations between the enterprise systems.

Among the key duties of this position are the following:

• Tasks include interfacing with business end- users to understand their challenges, translating the challenges into business requirements, implementing enhancements to the systems, executing test plans to ensure solutions meet the business need, and using analytics to identify trends.
• Data activities include creating reports for end users to consume via self-service portals, trend analysis using SQL queries, and assisting with data loads as needed (e.g. archival, end of cycle reconciliation).
• The incumbent works closely with OIT and UES Admissions to implement changes to systems and escalate issues as appropriate to ensure excellent service to our staff and students.

Minimum Education and Experience:

• Bachelor's Degree
• A minimum of 1-3 years of experience working with and supporting complex, enterprise-wide systems, including CRM and SIS platforms.

City: Piscataway

State: NJ

Equipment Utilized:

• The department utilizes software including but not limited to mainframe systems, O365, Salesforce, Tableau, Perceptive Content, SQL Server, and Oracle Cloud/Database.

Posting Number: 24ST0484

About Rutgers University

Rutgers, The State University of New Jersey, is a leading national public research university and the state's preeminent, comprehensive public institution of higher education. Rutgers is dedicated to teaching that meets the highest standards of excellence; to conducting research that breaks new ground; and to turning knowledge into solutions for local, national, and global communities. As it was at our founding in 1766, the heart of our mission is preparing students to become productive members of society and good citizens of the world. Rutgers teaches across the full educational spectrum: preschool to precollege; undergraduate to graduate and postdoctoral; and continuing education for professional and personal advancement. Rutgers is New Jersey's land-grant institution and one of the nation's foremost research universities, and as such, we educate, make discoveries, serve as an engine of economic growth, and generate ideas for improving people's lives.

Connections working at Rutgers University

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