Family Service Worker - Head Start program

Location

Lynn, MA | United States

Job description

PRIMARY FUNCTION

Assesses the needs of Early Head Start/Head Start families and assists them in accessing necessary social, educational, recreational and health services through Early Head Start/Head Start and other community resources.

KEY ROLES (Essential Job Responsibilities):

Primary Job Responsibilities:

• Assists with the program's outreach, recruitment and enrollment activities.
• In collaboration with other staff, as appropriate, assess each family's need for social services; develop an individualize plan that responds to the family's need; deliver and/or coordinate the delivery of needed social services to each family; review and update.
• In conjunction with other types of contacts, makes a sufficient number of home visits to each family as assigned.
• Refer families to community agencies/programs; assess accessibility, relevance and usefulness for assistance received.
• Works with center to conduct Parent Meetings at assigned center.
• Participates in workshops, conferences, team meetings and training sessions provided by the program, and pursue professional development opportunities.
• Maintain accurate, objective, timely and confidential records in children's files and database system, documenting all family, staff and agency contacts; disseminate appropriately.
• Ensure comprehensive, timely two-way communication between parents, Early Head Start/Head Start staff, and as appropriate, community individuals and organizations.
• Works cooperatively with all Content Areas to ensure compliance and service needs are met for children and families.
• Demonstrates positive work ethic.
• Maintain confidentiality in accordance with agency policy and legal
• Performs other reasonably related business duties as assigned by immediate supervisor or other management staff.

Skills / Knowledge Required

• High School Diploma or equivalent.
• At least one college course in Human Services.
• At least two years' experience in a related field.
• Bilingual in Spanish
• Family Service Worker Credential preferred; otherwise required within the first year of employment.
• Ability to recognize emergencies and areas where action is necessary.
• Collect, organize , record and process information quickly and efficiently.
• Prepare and maintain written records and reports.
• Work independently of direct supervision.
• Maintain confidentiality and a professional demeanor at all times.
• Demonstrate respect for individuals and groups with varied cultural, racial, ethnic, religious and linguistic identities or backgrounds.
• Valid Massachusetts Driver's license and access to a car (not belonging to another staff member).
• Strong computer skills, including internet, email and Excel, and the ability to learn new systems as required.
• Strong time management skills.
• Strong written and verbal communication skills.
• Ability to make required home visits and to access various community organizations.
• Must be willing and able to work flexible hours in order to meet program commitments which may of necessity take place during hours outside of the usual work day.
• Must meet other qualifications as may be outlined in the Head Start Performance Standards.

Job tags

Salary

$21.5 - $28 per hour